Aurigny customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander fleet and the acquisition of four Dornier 228 aircraft. These aircraft have suffered continual technical issues, resulting in high cost to the airline and frequent delays or cancelations to flights to and from Alderney. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On 9 June 2017, Aurigny withdrew the island's medevac service outside of normal hours, meaning Alderney residents could only be transferred to hospital
Aurigny it commit to offer 65% of fares for £65.00 or less. Additionally, in January 2014 Aurigny applied to the States of Guernsey to operate a Guernsey – London City service, with an aim of starting the route from May. Due to delays in aircraft procurement, the route commenced on 8 September 2014, initially operated by VLM Airlines. After ten years of competition with Blue Islands on the Jersey – Guernsey inter-island route, in March 2014 Aurigny signed a codeshare agreement with that airline pertaining to Jersey – Guernsey inter-island services. The deal, which marked the secession of Aurigny flights from