Aurigny customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander fleet and the acquisition of four Dornier 228 aircraft. These aircraft have suffered continual technical issues, resulting in high cost to the airline and frequent delays or cancelations to flights to and from Alderney. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On 9 June 2017, Aurigny withdrew the island's medevac service outside of normal hours, meaning Alderney residents could only be transferred to hospital
Aurigny its transition from a local carrier to a regional airline. Ownership of the airline passed from Aurigny Aviation Holdings to Close Brothers Private Equity on 23 May 2000, but was wholly acquired by States of Guernsey on 15 May 2003, after British Airways announced that it was to cease flying on the London Gatwick–Guernsey route (just two months before the Island Games). It employs 300 staff in the Channel Islands, France and the United Kingdom. Aurigny also operates charter services, and is a handling agent for various other airlines which fly into Guernsey, including Blue Islands. In June 2006, a