Aurigny customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander fleet and the acquisition of four Dornier 228 aircraft. These aircraft have suffered continual technical issues, resulting in high cost to the airline and frequent delays or cancelations to flights to and from Alderney. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On 9 June 2017, Aurigny withdrew the island's medevac service outside of normal hours, meaning Alderney residents could only be transferred to hospital
Aurigny during working hours. Outside of normal hours transfer has to be with the RNLI The airline blamed a lack of staff, and The States of Guernsey says they are trying to work with Aurigny to address the issue. Aurigny Aurigny Air Services Limited (pronounced ), commonly known as Aurigny, is the flag carrier airline of the Bailiwick of Guernsey with its head office next to Guernsey Airport in the Channel Islands, and wholly owned by the States of Guernsey since nationalisation in 2003. It operates passenger and freight services between the Channel Islands, northern France, and the United Kingdom (as