Aurigny customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander fleet and the acquisition of four Dornier 228 aircraft. These aircraft have suffered continual technical issues, resulting in high cost to the airline and frequent delays or cancelations to flights to and from Alderney. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On 9 June 2017, Aurigny withdrew the island's medevac service outside of normal hours, meaning Alderney residents could only be transferred to hospital
Aurigny Capital for use on London City – Guernsey services, and as a back-up aircraft. In December of that year, Aurigny announced a new year-round route from Guernsey to Leeds Bradford (commencing 27 May 2016), and a summer seasonal service to Norwich (commencing 14 May 2016), using its ATR 42 and ATR 72 aircraft. In February 2016, Aurigny announced that it would operate a summer seasonal service from Guernsey to Barcelona, to be operated by its Embraer 195 over four weekends from 23 July to 13 August 2016. Additionally, it applied to operate a summer seasonal service between Guernsey and London