Aurigny customer service, and high fares. Many of these complaints have been about, or due to, the removal of the Britten-Norman Trislander fleet and the acquisition of four Dornier 228 aircraft. These aircraft have suffered continual technical issues, resulting in high cost to the airline and frequent delays or cancelations to flights to and from Alderney. The airline was forced to reschedule it's celebratory last Trislander 'joy-flights' three times due to continued technical problems with the Dornier fleet. On 9 June 2017, Aurigny withdrew the island's medevac service outside of normal hours, meaning Alderney residents could only be transferred to hospital
Aurigny Jersey for the first time since 1969, saw Blue Islands take over all flying on the route and Aurigny oversee ground-handling of Blue Islands flights in Guernsey. Each airline sold 50% of available seats, and the contract was initially signed for two years. In January 2016, Aurigny and Blue Islands announced the contract for the codeshare would not be renewed, after Blue Islands became a franchise partner with Flybe and restrictions on the latter's inter-island operation were lifted by the States of Guernsey the previous year. In April 2015, Aurigny acquired an ATR 42-500 on dry lease from Nordic Aviation