The customer is always right piece. The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was
Beware the Gray Ghost Beware the Gray Ghost "Beware the Gray Ghost" is the eighteenth episode of "". It was directed by series regular Boyd Kirkland and first aired on November 4, 1992. The episode features guest star Adam West, best known for his portrayal of Batman in the 1960s "Batman" television series. West plays the Gray Ghost, a character who bears a strong resemblance to Batman antecedent The Shadow. The episode opens with a young Bruce Wayne watching a black-and-white television show called "The Gray Ghost". The episode cuts back and forth between the flashback and events in the present day, where a