The customer is always right piece. The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was
Beware of the Dog (Millennium) Beware of the Dog (Millennium) "'Beware of the Dog" is the second episode of the second season of the American crime-thriller television series "Millennium". It premiered on the Fox network on September 26, 1997. The episode was written by Glen Morgan and James Wong, and directed by Allen Coulter. "Beware of the Dog" featured guest appearances by Randy Stone and R. G. Armstrong. "Millennium" centers on offender profiler Frank Black (Lance Henriksen), who investigates unusual crimes as part of the private investigative organisation the Millennium Group. In this episode, when Black investigates several killings by a pack of savage dogs,