The customer is always right piece. The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was
Beware of the Dog (Millennium) The X-Files, Millennium & The Lone Gunmen", awarded "Beware of the Dog" one-and-a-half stars out of five. Shearman felt the episode was so similar to "The X-Files" that it gave the impression that "Millennium" had "lost its own identity". He found that the script contained "enough wit in the dialogue" but that its plot seemed too "vague and elliptical". Writing for the "Star Tribune", Bill Ward felt that the episode featured a "lighter" tone than usual, comparing it to "The X-Files". Ward described the episode as taking "some nice turns en route to an ambivalent semiresolution". Beware of the Dog