The customer is always right The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was the
Beware of the Dog (Millennium) the role of Frank Black, and of the two lead roles in "The X-Files". "Beware of the Dog" features the first appearance by R. G. Armstrong as The Old Man, a recurring character who would reappear in the two-part episodes "Owls" and "Roosters". Armstrong has been described as "a long-time favorite" of Morgan's. The episode makes use of Bobby Darin's song "As Long As I'm Singing" in a diegetic manner. Darin's music has been noted by "Millennium" resident composer Mark Snow as a hallmark of the works of Morgan and Wong. "Beware of the Dog" marked the pair's first use