The customer is always right piece. The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was
The Bond Buyer "Bloomberg credits "The Bond Buyer" for reporting facts first, end of story: Moody's Asks Municipalities to Indemnify Firm on Ratings". Retrieved August 26, 2010. ^ "Bloomberg credits "The Bond Buyer" for reporting facts first, 3rd paragraph: Build America Bond Subsidy Cost May Increase by $6 Billion, CBO Estimates". Retrieved August 20, 2010. ^ "Bloomberg credits "The Bond Buyer" for reporting facts first, 6th paragraph: New Jersey Seeks Adviser on Plan to Tap $1 Billion of Unspent Bond Funds". Retrieved August 10, 2010. The Bond Buyer The Bond Buyer is a century-old daily national trade newspaper based in New York City