The customer is always right The customer is always right "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and "caveat emptor" (let the buyer beware) was a common legal maxim. Variations include ""le client n'a jamais tort"" (the customer is never wrong) which was the
Beware the Gonzo Beware the Gonzo Beware the Gonzo is a 2010 romantic comedy-drama film written and directed by Bryan Goluboff. The film debuted at the Tribeca Film Festival in April 2010. In general usage, "Gonzo" refers to Gonzo journalism, a style of first-person confrontational journalism developed by Hunter S. Thompson in the early 1970s. Eddie "Gonzo" Gilman is the head geek at his high school—and determined to do something about it. When Gavin, the popular editor of the school paper, fires him, Eddie obtains revenge by establishing an underground paper of his own. He gains popularity and makes a new friend, Evie