1969 US Open (tennis) 1969 US Open (tennis) The 1969 US Open (formerly known as U.S. National Championships) was a tennis tournament that took place on the outdoor grass courts at the West Side Tennis Club, Forest Hills in New York City, USA. The tournament ran from 28 August until 9 September. It was the 89th staging of the tournament, and the fourth Grand Slam tennis event of 1969. It was the last year at the US Open in which sets were decided by a two-game advantage before the introduction of the tiebreak in 1970. This championship was the first time in grand slam
Outcome-Driven Innovation find out is what the customers’ ultimate output goal is: what they want the product or service to do for them, not how it should do it. The goal of the method is to help companies discover new product and service opportunities. According to Ulwick, ODI is the culmination of 20 years of studying innovation methodology. In 2002, it was introduced in the Harvard Business Review, and expanded upon in Ulwick's 2005 book, "What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services." In 2016, Ulwick published "Jobs to be Done: From Theory to Practice" to explain the