The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
What the....You Mean I Can't Sing?! but realized that all of them were crying, and the song had a different emotional impact than he had intended. One of the watchers congratulated Van Peebles on the song, but Van Peebles explained that the song was a joke, angering him and his girlfriend, who wanted to beat Van Peebles up. Van Peebles backed off by claiming that the song wasn't a joke. "What the...You Mean I Can't Sing?!" was initially released by Atlantic Records in 1974. Radio stations refused to play any song from the album, demanding an explanation as to what the symbols on the album cover's