The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
What Do You Mean? 100, with sales of 48,000 copies, becoming the biggest first-week sales total of 2015 at the time and the highest since Eminem released "The Monster" (2013). It also broke the streaming record in Canada, with 3.1 million streams in its first week. Both records were later surpassed by Adele's "Hello", which sold 140,000 copies and was streamed 4.79 million times in its first week. "What Do You Mean?" marked Bieber's second number-one single in the country, following 2012's "Boyfriend". After six consecutive weeks at number one in Canada, it was briefly knocked off the top spot by another Canadian singer,