The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
Know What I Mean? stars out of 4 stating "'The quartet date with Bill Evans was one of the last chances to hear him as sole horn, and he sounds fine". "Tracks 2-3, 7, 9-10 recorded on January 27, 1961; tracks 5 & 6 on February 21; tracks 1, 4 & 8 recorded on March 13, 1961, all at Bell Sound Studios, New York City." Know What I Mean? Know What I Mean? is a 1962 album by jazz musician Julian "Cannonball" Adderley, accompanied by Bill Evans and the rhythm section of the Modern Jazz Quartet. It was released on Riverside label as RLP-433.