Marshall Field around the principle of caveat emptor, or "buyer beware", and transformed it into a plush shopping experience fit for the Gilded Age. Unconditional refunds, consistent pricing and international imports are among the Field innovations that became standards in quality retailing. Field's employees were also instructed not to push products on uninterested customers as was common practice in stores of the period. The quotes "Give the lady what she wants" and "The customer is always right" are attributed to Field. Though most famous today for his retail business, during his lifetime his wholesale business made far more money. During the 1880s,
What Kate Does doesn't quite know how to write a woman of action who's also in love … many of the show's Kate flashbacks are just plain silly … there have been a lot of pretty dire Kate episodes." Whitney Matheson of "USA Today" said that she "wanted to stab Kate with a hot poker" after watching "What Kate Does". Josh Holloway's supporting performance as a grieving Sawyer was commended by Carabott of IGN, who said that his acting on the dock as he cried and revealed to Kate that he was going to ask Juliet to marry him was "one of Josh