The Smurfs Smurfs are generally named after their personality disposition, much like Disney's Seven Dwarfs; for example, Brainy, Greedy, Vanity, Lazy, Clumsy, Hefty, Jokey, Dreamy, Grouchy, or their profession, for example, Poet, Actor, Handy, Harmony, Farmer, Clockwork, Painter, Tailor, Miner, Architect, Reporter, Timber, Barber and Doctor Smurf. The first female Smurf, Smurfette, was created by Gargamel to lure the other Smurfs. Papa Smurf then changed her into what we see today. The non-Smurf characters who would appear later would include their enemies the wizard Gargamel, his cat Azrael, an ugly witch, Hogatha and Gargamel's godfather Balthazar; and their friends the page Johan
The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier