The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
What Kate Does week." VanDerWerff of the "LA Times", Ryan of the "Chicago Tribune", Sepinwall of "The Star-Ledger", Jensen of "Entertainment Weekly" and Mark Medley of the "National Post" also found the episode to contain humorous lines. This episode was watched by 11 million American viewers and 1.57 million Canadian viewers. What Kate Does "What Kate Does" is the 106th television episode of the American Broadcasting Company's "Lost" and third episode of the sixth season. It was written by executive producers Edward Kitsis and Adam Horowitz and directed in September 2009 by Paul Edwards. "What Kate Does" was first aired February 9, 2010,