The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
Patent caveat as the proposed patent, the Patent Office notified the holder of the caveat, who then had three months to submit a formal patent application with claims. If the two patent applications claimed the same invention, an interference would then be declared and neither patent could be issued until it was determined which was the first to invent. Perhaps the most famous example of such a conflict was on 14 February 1876, when Elisha Gray filed a patent caveat and Alexander Graham Bell filed a patent application on the same day, both relating to the telephone. Gray ended up abandoning his