The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
What Do You Mean? "What do you mean / When you nod your head yes, but you wanna say no? / What do you mean / When you don't want me to move, but you tell me to go?." "USA Today" Carly Mallenbaum, who heard the song in early August, described it as a "catchy dance track for the club". Similarly, a writer for "The Daily Beast" said, "['What Do You Mean?' is] pretty damn catchy; a slow-burner that, like that collab, swells into a Bieber banger". Gil Kaufman of MTV News also called it a "banger", explaining, "the track is classic JB: seductive,