The customer is always right claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses." The work concluded "If the customer is made perfectly to understand what it means for him to be right, what right on his part is, then he can be depended on to be right if he is honest, and if he is dishonest, a little effort should result in catching him at it." An article a year later by the same author addressed the "caveat emptor" aspect while raising many of the same points as the earlier
What the....You Mean I Can't Sing?! a trio of experimental albums, "Brer Soul", "Ain't Supposed to Die a Natural Death" and "As Serious as a Heart-Attack", which were considered to be spoken word at the time, due to their use of sprechgesang. Modern critics have since dubbed these albums as precursors to hip hop music. Van Peebles wanted to record an album that showed that he could perform in a more traditional form, as opposed to the style he had used on his previous albums, titling it "What the...You Mean I Can't Sing?!" because of this. "What the...You Mean I Can't Sing?!" places more emphasis on