NatWest UK, and it has a large network of over 960 branches and 3,400 cash machines across Great Britain and offers 24-hour "Actionline" telephone and online banking services. Today, it has more than 7.5 million personal customers and 850,000 small business accounts. In Ireland, it operates through its Ulster Bank subsidiary. In 2017, NatWest was awarded Best Banking App in the British Bank Awards. The bank's origins date back to 1658 with the foundation of Smith's Bank of Nottingham. The creation of the modern bank was announced in 1968, and National Westminster Bank Limited commenced trading on 1 January 1970, after
Director General of Fair Trading v First National Bank plc can accrue, the contract term was fair. Lord Hope, Millett and Rodger concurred. Andrew Burrows writes that because good faith was said to mean ‘fair and open dealing’ and ‘significant imbalance’ meant ‘substantive unfairness’, both procedural "and" substantive unfairness is encompassed within the meaning of regulation 5(1). He also asks whether the court should have deferred to the Director General’s view of what was unfair, recognising respective institutional competence. Director General of Fair Trading v First National Bank plc Director General of Fair Trading v First National Bank plc [2001] UKHL 52 is the leading case on the Unfair Terms