People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
How to Make Trouble and Influence People environmental and anti-war protests, as well as acts of inspired vandalism and detournement. As such, this book can be said to be a testament to the larrikin tradition of Australia, and its numerous manifestations throughout history. Two sequels were released, "How to Stop Whining and Start Living" and "Revenge of the Troublemaker". Each of these is attributed to the "Question Mark Collective". It is believed that one of the compilers was Iain McIntyre. Copies of these books may possibly be found in anarchist and countercultural bookshops in Australia. The book influenced the production of the ABC Radio "Background Briefing" program