People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
How to Irritate People How to Irritate People How to Irritate People is a 1968 television broadcast written by John Cleese, Graham Chapman, Marty Feldman and Tim Brooke-Taylor. Cleese, Chapman, and Brooke-Taylor also feature in it, along with future Monty Python collaborators Michael Palin and Connie Booth. In various sketches, Cleese demonstrates exactly what the title suggests—how to irritate people, although this is done in a much more conventional way than the absurdity of similar Monty Python sketches. The "Job Interview" sketch, starring Cleese as the interviewer and Brooke-Taylor as the interviewee, was later performed, almost unchanged, in the first season of "Monty Python's