Coronation Street reached a low of eight million in February 1973, when Pat Phoenix quit as Elsie Tanner, Violet Carson (battleaxe Ena Sharples) was written out for most of the year due to illness, and Doris Speed (haughty landlady Annie Walker) took two months' leave due to bereavement. The audience of ITV's other flagship soap opera "Crossroads" increased markedly at this time, as its established cast, such as Meg Richardson (Noele Gordon), grew in popularity. These sudden departures forced the writing team to quickly develop characters who had previously stood in the background. The roles of Bet Lynch (Julie Goodyear), Deirdre Hunt
Coronation Street achievement was the introduction of Hayley Patterson (Julie Hesmondhalgh), the first transsexual character in a British soap. Some viewers were alienated by the new "Coronation Street", and sections of the media voiced their disapproval. Having received criticism of being too out of touch, "Corrie" now struggled to emulate the more modern "Brookside" and "EastEnders". In the "Daily Mirror", Victor Lewis-Smith wrote: "Apparently it doesn't matter that this is a first-class soap opera, superbly scripted and flawlessly performed by a seasoned repertory company." One of "Coronation Street"'s best known storylines took place in March/April 1998, with Deirdre Rachid (Anne Kirkbride) being