People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
Intelligence and How to Get It including controversies, to the general public is an honorable and important endeavor. In my opinion that goal is better served if the writer is specific about who said what, where, and is careful not to overstate his or her case." Another unfavorable review of the book published in "Personality and Individual Differences" by psychologist James J. Lee also concluded that "Nisbett's arguments are consistently overstated or unsound" with regard to the heritability and mutability of IQ and racial differences in IQ. Intelligence and How to Get It Intelligence and How to Get It: Why Schools and Cultures Count is a