People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
Three degrees of influence Three degrees of influence Three Degrees of Influence is a theory in the realm of social networks, proposed by Nicholas A. Christakis and James H. Fowler in 2007. It has since been explored by scientists in numerous disciplines using diverse statistical, psychological, sociological, and biological approaches. Christakis and Fowler found that social networks have great influence on individuals' behavior. But social influence does not end with the people to whom a person is directly tied. We influence our friends, who in their turn influence their friends, and so our actions can influence people we have never met, to whom we