People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
How the Riddler Got His Name nicely sticks to its metaphors throughout. Well played." Vinnie Mancuso of "New York Observer" wrote, "Straight up, this episode as a whole is terribly paced ... But underneath the mess episode writer Megan Mostyn-Brown has a ton of genuinely clever fun with Eddie and Oswald's relationship." Lisa Babick of TV Fanatic gave the series a perfect 5 star rating out of 5, writing ""Gotham" hit it out of the park this hour not only by giving us The Riddler but also by setting up other exciting storylines to take us through the rest of the season." Robert Yanis, Jr. of