People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
What About Us? (Brandy song) Slant Magazine wrote that the song was "lifting Brandy's typically schmaltzy brand of pop-R&B to a new, edgier plateau [...] With offbeat "What About Us," an assessment of post-break-up collateral damage, [producer] Rodney Jerkins dresses up his signature bass-heavy production in gritty, oft-sadistic outfits." In his album review of "Full Moon", Arion Berger declared "What About Us?" the "bright spot" on the album "with its awkward, chopping pace and snarky sound effects mugging in the background". "NME" writer Peter Robinson praised the uptempo track and wrote, "Brandy’s been off the scene for a while but ‘What About Us?’ rattles her