People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
Angela and Friends on the show. These friends include: Josie D'Arby, Sarah Cawood, Jeff Brazier, Jeremy Edwards, Zöe Salmon, Lisa Faulkner, Sara Cox, Amanda Lamb, Tara Newley and Marc Bannerman. Angela and Friends also includes a group of experts who appear regularly on the show. The experts are: "Angela and Friends" premiered amid much publicity in the media, yet only managed to attract an audience figure of 35,000 viewers (or a 0.6% share) for its first episode. However, Griffin remained hopeful, stating that she would not read reviews of the show or worry over how many people viewers it attracts, stating "I'll cope