People skills in "soft skills" and interpersonal skills of employees. In organizations, improving people skills became a specialized role of the corporate trainer. By the mid-1930s, Dale Carnegie popularized people skills in "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living" worldwide. In the 1960s, US schools introduced people-skills topics and methods—often as a way to promote better self-esteem, communication and social interaction. These encompassed psychologist Thomas Gordon's "Effectiveness Training" variations as well as many other training programs. The first documented use of the phrase "people skills" was around 1970. The SCANS report states that business,
The Play What I Wrote Squeeze for the Scarlet Pimple", the "play within a play" (with a cameo by a mystery guest star) which formed the play's second half. It is named after the "play wot I wrote", the inept play supposedly written by Wise and featuring a celebrity guest which formed the finale to each Morecambe and Wise show. In "The Play What I Wrote", "Sean" writes a similarly inept play and is humoured by "Hamish" in the first half by having it performed. As in the Morecambe and Wise antecedent, the celebrity would play him or herself set up to appear, rather foolishly,