1998–99 in English football gets the manager's job on a permanent basis. 28 October 1998 – Chelsea player-manager Gianluca Vialli scores a hat-trick in the 4–1 League Cup third round win over Aston Villa. Making his debut as a late substitute is 17-year-old defender John Terry. On the same day, striker Brian Laudrup's departure from Chelsea is announced after just four months at the club. 31 October 1998 – Ron Reeves, a 55-year-old steward, is killed outside Highfield Road stadium after being crushed by the Arsenal team coach just before a game with Coventry City. The month ends with Aston Villa still top, a
Aston Villa F.C. several surveys aimed at gaining the opinions of Villa fans and to involve them in the decision making process. Meetings also occur every three months where supporters are invited by ballot and are invited to ask questions to the Board. In 2011, the club supported a supporter-based initiative for an official anthem to boost the atmosphere at Villa Park. The song "The Bells Are Ringing" is to be played before games. Like many English football clubs, Aston Villa have had several hooligan firms associated with them: Villa Youth, Steamers, Villa Hardcore and the C-Crew, the last mentioned being very active