Aiki (martial arts principle) Aiki (martial arts principle) Aiki from a Japanese budo term, at its most basic is a principle that allows a conditioned practitioner to negate or redirect an opponent's power. When applied, the aiki practitioner controls the actions of the attacker with minimal effort and with a distinct absence of muscular tension usually associated with physical effort. In Japanese "Aiki" is formed from two kanji: The kanji for "ai" is made of three radicals, "join", "one" and "mouth". Hence, "ai" symbolizes things coming together, merging. Aiki should not be confused with "wa" which refers to harmony. The kanji for "ki" represents
Mura (Japanese term) center. It may be more effective to have low cost call center operators wait for high value clients rather than risk losing high value clients by making them wait. Given the asymmetric cost of these errors - particularly if the processes are not smooth - it may be prudent to have what seems like a surplus of call center operators that appear to be "wasting" call center operator time, rather than commit the higher-cost error of losing the occasional high value client. Mura (Japanese term) Mura, in terms of business/process improvement, is avoided through Just-In-Time systems which are based on