Brussels Airlines Brussels Airlines Brussels Airlines (stylized as brussels airlines) is the flag carrier and largest airline of Belgium, based and headquartered at Brussels Airport. It operates to over 120 destinations in Europe, North America, Africa and Asia and also offers charter services, maintenance and crew training (as of 2007). The airline is a member of the Star Alliance as well as the International Air Transport Association. The airline's IATA code "SN" is inherited from its predecessors, Sabena and SN Brussels Airlines. Lufthansa purchased 45% of the company in 2009, and on September 29, 2016, Lufthansa announced it would purchase the remainder
Airline complaints who have signed up to ADR is published on the CAA's website. In the European Union, several member countries do not have specific offices to handle airline complaints. However, the Air Transport Portal of the European Commission handles airline complaints from member countries. Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report,