Childline show, suggested to the BBC that they create "Childwatch", a programme about child abuse that was screened on 30 October 1986 on BBC1, the aim being to try to detect children at risk before their lives were in danger. Viewers were asked if they would take part in the survey in an edition of "That's Life!". A helpline was opened after the programme so that any child currently suffering abuse could call for help. Rantzen, together with her BBC producers Sarah Caplin and Ritchie Cogan, therefore suggested they should create a helpline specifically for children in danger or distress, to
Child Helpline International received a large volume of contacts. Billimoria realised that these children needed someone to speak to and assist them. The idea of a toll-free number emerged and she set up Childline India - India's first and only child helpline. Childline India's approach was to have volunteers who answered the phone and who would go directly to the child in need. All phones available for public use could dial Childline India, toll-free, in order to help children find aid in places where an emergency shelter may not be located. The volunteers kept a log of the calls, which became an important