EastEnders created the Beale and Fowler family, drawing on his own background. His mother, Ethel Holland, was one of four sisters raised in Walthamstow. Her eldest sister, Lou, had married a man named Albert Beale and had two children, named Peter and Pauline. These family members were the basis for Lou Beale, Pete Beale and Pauline Fowler. Holland also created Pauline's unemployed husband Arthur Fowler, their children Mark Fowler and Michelle Fowler, Pete's wife Kathy Beale and their son Ian Beale. Smith used her personal memories of East End residents she met when researching Victorian squares. Ethel Skinner was based on
Pauline Fowler who became a byword for downtrodden haggery." Lucy Mangan, the culture critic from "The Guardian" newspaper, summed up the character: "Pauline Fowler is surely one of the oddest soap creations ever. She is a character without humour, charisma or indeed any redeeming features who became progressively, unrelentingly miserable ... She was presumably intended to be the anchoring force for "EastEnders", but because of the writers' unprecedented decision to break with traditional narrative rules and give her not a single redeeming feature, she became more of a sucking chest wound than the heart of the show." This opinion is perhaps shared