Malus fusca Malus fusca Malus fusca, with the common names Oregon crabapple and Pacific crabapple, is a North American species of crabapple. It is native to western North America from Alaska, through British Columbia, to northwestern California. It grows in temperate coniferous forest, primarily in the Cascade Range and the Pacific Coast Ranges. "Malus fusca" is a deciduous tree up to tall. Leaves are up to 10 cm (4 inches) long. Flowers are white or pale pink, blooming in Spring. The fruits are small round apple-shaped pomes, red, yellow, or yellow-green. The fruit can be eaten raw or cooked, however it has
Bonus-malus Bonus-malus The term bonus-malus (Latin for good-bad) is used for a number of business arrangements which alternately reward (bonus) or penalize (malus). It is used, for example, in the call center and insurance industries. In call centers, a bonus-malus arrangement is a section in the contract between the company buying the call center services (buyer) and the company providing the call center services (call center) allowing for a payment to be made from one company to the other. As part of the contract, both companies agree on a set of Key Performance Indicators (KPIs). These are measurements for how the