Herbie, the Love Bug in two of the films ("The Love Bug" and "Herbie Goes to Monte Carlo"), reprises his role of Jim Douglas, Herbie's original owner, now a retired race car driver who works as an instructor at the Famous Driving School with his partner Bo Phillips (Richard Paul). He and Herbie stumble upon a bank robbery in progress. They manage to thwart the crime and rescue a young divorcée named Susan MacLane (Patricia Harty), who works at the bank and is a mother of three: Julie (Claudia Wells), Robbie (Douglas Emerson) and Matthew (Nicky Katt). Jim and Susan soon begin to fall
In the Beginning... Was the Command Line they can take their car to when it breaks down. Because of this attitude, Stephenson argues that Microsoft is not really a monopoly, as evidenced by the free availability of other choice OSes, but rather has simply accrued enough mindshare among the people to have them coming back. He compares Microsoft to Disney, in that both are selling a vision to their customers, who in turn "want to believe" in that vision. Stephenson relays his experience with the Debian bug tracking system (#6518). He then contrasts it with Microsoft's approach. Debian developers responded from around the world within a day.