Virgin Atlantic with a UK operating certificate, and will continue to fly under the Virgin brand. In late 2018, Virgin Atlantic were rated 83rd in the world in energy efficiency, behind many of their competitors. Virgin Atlantic's head office, known as "The VHQ", is located on a business park in Crawley, England, near Gatwick Airport and also houses the corporate offices of Virgin Holidays. The company operates several offices and call centres around the United Kingdom, including a large office in Swansea, Wales, which is a base for reservations and sales, baggage claims and tracing, 'live chat' web support and a customer
Hamilton Airport (New Zealand) operating its own full service instead. By then, the Airbus A320 was being operated. When passenger numbers dropped to an unsustainable level in August 2010, Air New Zealand ceased services to Australia. Virgin Australia attempted to fill the need for a trans Tasman service later that year with twice-weekly Boeing 737-800 flights to Brisbane; however, passenger numbers remained low and Virgin Australia ended flights on 27 October 2012. No further international flights have been made from the airport since that date. Hamilton Airport is home to the New Zealand Training Centre of CTC Aviation. CTC is a British flight training