Virgin Atlantic with a UK operating certificate, and will continue to fly under the Virgin brand. In late 2018, Virgin Atlantic were rated 83rd in the world in energy efficiency, behind many of their competitors. Virgin Atlantic's head office, known as "The VHQ", is located on a business park in Crawley, England, near Gatwick Airport and also houses the corporate offices of Virgin Holidays. The company operates several offices and call centres around the United Kingdom, including a large office in Swansea, Wales, which is a base for reservations and sales, baggage claims and tracing, 'live chat' web support and a customer
Virgin Atlantic under a three-year contract. In September 2014, it was reported that Virgin was considering closing its domestic brand after suffering heavy losses, with Civil Aviation Authority figures confirming an average seat occupancy level of just 37.6% in 2013. The 12 daily pairs of take-off and landing slots at Heathrow cannot be sold to be used for long-haul routes. On 6 October 2014, Virgin confirmed that the Little Red service would cease; flights to Manchester ended on 28 March 2015 and flights to Edinburgh and Aberdeen ended on 26 September 2015. On 13 April 2015, Virgin Atlantic incorporated a new subsidiary