Virgin Atlantic with a UK operating certificate, and will continue to fly under the Virgin brand. In late 2018, Virgin Atlantic were rated 83rd in the world in energy efficiency, behind many of their competitors. Virgin Atlantic's head office, known as "The VHQ", is located on a business park in Crawley, England, near Gatwick Airport and also houses the corporate offices of Virgin Holidays. The company operates several offices and call centres around the United Kingdom, including a large office in Swansea, Wales, which is a base for reservations and sales, baggage claims and tracing, 'live chat' web support and a customer
Virgin Atlantic move some of its Manchester-based Boeing 747 and Airbus A330 aircraft to cover routes out of London Heathrow. In 2016, A spokesman for Rolls Royce which manufacturers the Trent 1000s said the company "would start producing new corrosion-resistant fan blades by the start of 2017". Virgin Atlantic has had to temporarily park some of its 787s while they wait for attention. In place of these aircraft Virgin Atlantic has chosen to lease four former Air Berlin A330-200 aircraft, which will be based in Manchester. The A330-200 aircraft will arrive from 2018, with full Virgin Atlantic liveries, but with former Air