Virgin Atlantic with a UK operating certificate, and will continue to fly under the Virgin brand. In late 2018, Virgin Atlantic were rated 83rd in the world in energy efficiency, behind many of their competitors. Virgin Atlantic's head office, known as "The VHQ", is located on a business park in Crawley, England, near Gatwick Airport and also houses the corporate offices of Virgin Holidays. The company operates several offices and call centres around the United Kingdom, including a large office in Swansea, Wales, which is a base for reservations and sales, baggage claims and tracing, 'live chat' web support and a customer
Virgin Atlantic Little Red Aer Lingus already provided competition for BA on flights to Northern Ireland from Heathrow. Little Red was later revealed to be operated on a wet-lease by Aer Lingus whereby the planes would be operated by Aer Lingus but would bear Virgin Atlantic livery. The pilots would be employed by Aer Lingus, with cabin crew supplied by McGinley Aviation. The cabin crew would wear Virgin Little Red uniforms and had training from Virgin, despite the fact that airline had not previously operated narrow-body aircraft. Virgin announced that initially the airline would operate four daily flights between London Heathrow Airport and Manchester