Virgin Atlantic with a UK operating certificate, and will continue to fly under the Virgin brand. In late 2018, Virgin Atlantic were rated 83rd in the world in energy efficiency, behind many of their competitors. Virgin Atlantic's head office, known as "The VHQ", is located on a business park in Crawley, England, near Gatwick Airport and also houses the corporate offices of Virgin Holidays. The company operates several offices and call centres around the United Kingdom, including a large office in Swansea, Wales, which is a base for reservations and sales, baggage claims and tracing, 'live chat' web support and a customer
Virgin Atlantic cumulative losses between 2010 and 2013 amounting to £233 million, the future of the 30-year-old airline was in doubt. In the same month, the airline announced it would cut 500 jobs to establish a more efficient management structure. In July 2017, Virgin Atlantic announced its intention to form a joint venture with Air France-KLM. Under the agreement, Air France-KLM will acquire a 31% stake in Virgin Atlantic currently held by Virgin Group for £220 million subject to execution of definitive agreements and receipt of final shareholder, board, and regulatory approvals. Virgin Atlantic would retain its independence as a UK airline