LATAM Express LATAM Express LATAM Express (Transporte Aéreo S.A.), previously known as LAN Express is a subsidiary of LATAM Chile. It operates some domestic and a few international routes for its parent. Its main base is Comodoro Arturo Merino Benítez International Airport, Santiago, Chile. The airline was formerly known as Ladeco and established in September 1958. Ladeco was acquired by LAN Chile in August 1995 following the approval of the Chilean Anti-monopolies Board. In October 1998 LAN Chile merged Ladeco with Fast Air. The brand was merged into LAN Airlines in 2004. The airline was renamed LATAM Express as a result of
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due