Avianca Costa Rica new fleet of Embraer 190 airplanes registered in Costa Rica and operated under the LACSA code. In 2009, Aerovías del Continente Americano S.A. (Avianca) and TACA announced their merger plans to be completed in 2010. By 2013, the airlines began operating as a single commercial brand using the Avianca name. According to the May 31, 1973 LACSA system timetable, the airline was serving the following international destinations: This same timetable states that all international flights were being operated with British Aircraft Corporation BAC One-Eleven twin jets at this time with the exception of the San José-San Andres Island route which
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due