Avianca Costa Rica on 17 October 1945 by Pan American World Airways, the Costa Rican government and Costa Rican private interests. It started operations on 1 June 1946 and was designated the national carrier in 1949. Its domestic network was transferred to its wholly owned subsidiary Sansa in September 1959. LACSA operated the Douglas DC-6B four-engined piston airliner from 1960 until 1976 on their regular passenger, and eventually freight, scheduled flights to Miami International Airport. The airline introduced the first of their British Aircraft Corporation BAC One-Eleven twin-engined jet airliners onto their Caribbean passenger route network in April 1967. The airline also operated
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due