Owen Roberts International Airport in August 1968 following the purchase of 51% of Cayman Brac Airways by the Cayman Islands Government from LACSA, an air carrier based in Costa Rica. The first aircraft type operated by Cayman Airways was a Douglas DC-3. International service was initially operated to Miami with a leased Douglas DC-6 propliner and the first jet operations were flown between the airport and Kingston, Jamaica with a British Aircraft Corporation BAC One-Eleven leased from LACSA. In 1972, the airline was operating its own stretched BAC One-Eleven series 500 jets on nonstop flights to Miami and Kingston as well as operating Douglas
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due