In May 2000, an action plan to speed up the introduction of the 'Sportelli Unici' was adopted, the aim being that they should be fully functioning for 90% of the Italian population by the end of the year.
I maj 2000 vedtoges en plan om at fremskynde lanceringen af »Sportelli Unici« med henblik på at gøre dem fuldt operationelle for 90 % af den italienske befolkning mod slutningen af året.