We had to answer four questions, but first we had to state the task, which was protection of the interests of airline passengers, and this was the most important part of our work.
A trebuit să răspundem la patru întrebări, dar, mai întâi, a trebuit să definim sarcina, şi anume protecţia intereselor pasagerilor liniilor aeriene. Aceasta a fost cea mai importantă parte a activităţii noastre.