average handle time (AHT) Average handle time (AHT) is a call center metric for the average duration of one transaction, typically measured from the customer's initiation of the call and including any hold time, talk time and related tasks that follow the transaction. AHT is a prime factor when deciding call center staffing levels.
There are four castes in Hindu religion arranged in a hierarchy. The highest caste is Brahman, and they are the priest caste of Hinduism. After them are the Kshatria, who are the warrior castes. After them are the Vaishya caste , who are business people.
According to the vedas, there are four varna, or castes. The highest caste, the Brahmins, are scholars and priests. The Kshatriya are warriors and rulers, while the Vaishya are merchants and skilled artisans. Under this system, the Shudra is the largest caste, and a substantial part of Hindu society. People without caste are known by a variety of terms. The Shudra have classically lived lives of service. Slaves were often classified as Shudra, as were cobblers, blacksmiths, maids, cooks, and so forth.