Introduction. The abstract from the ISO site reads: âISO 27799:2008 defines guidelines to support the interpretation and implementation in health informatics of ISO/IEC 27002 and is a companion to that standard.ISO 27799:2008 specifies a set of detailed controls for managing health information security and provides health information security best practice guidelines.ntroduction. The abstract from the ISO site reads: âISO 27799:2008 defines guidelines to support the interpretation and implementation in health informatics of ISO/IEC 27002 and is a companion to that standard.
noun, plural facilities. 1. Often, facilities. something designed, built, installed, etc., to serve a specific function affording a convenience or service: transportation facilities; educational facilities; a new research facility.
A Service Desk is a primary IT service within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both Users and IT employees. significant number of organizations have implemented a central point of contact for handling customer, user and other issues. The service desk types are based on the skill level and resolution rates for service calls.