The company is now providing support throughout the world covering America, Europe, Middle East/Africa, China and Northeast Asia, Japan, and Asia Pacific region with more than 230 sub divisions. All the consumers can contact customer service using 24 hours toll free helpline for any kind of technical assistance.
Landslide Sales Force Automation. A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish. SLAs originated with network service providers, but are now widely used by telecommunication service providers and cloud computing service providers.
From Wikipedia, the free encyclopedia. A service-level agreement (SLA) is a part of a service contract where a service is formally defined. Particular aspects of the service-scope, quality, responsibilities-are agreed between the service provider and the service user.A common feature of an SLA is a contracted delivery time (of the service or performance). Service-based SLA: An agreement for all customers using the services being delivered by the service provider. 2  For example: 3  A car service station offers a routine service to all the customers and offers certain maintenance as a part of offer with the universal charging.