The company is now providing support throughout the world covering America, Europe, Middle East/Africa, China and Northeast Asia, Japan, and Asia Pacific region with more than 230 sub divisions. All the consumers can contact customer service using 24 hours toll free helpline for any kind of technical assistance.
Landslide Sales Force Automation. A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish. SLAs originated with network service providers, but are now widely used by telecommunication service providers and cloud computing service providers.
SLA â Service Level Agreement Fundamental to any contract of provision of services in the IT area, the SLA â Service Level Agreement is the specification, in measurable and clear terms, of all services that the contractor can expect from the contracted party in the agreement relationship, as well as terms of commitment, service-level goals, technical support, contractual deadlines , among other aspects.