The company is now providing support throughout the world covering America, Europe, Middle East/Africa, China and Northeast Asia, Japan, and Asia Pacific region with more than 230 sub divisions. All the consumers can contact customer service using 24 hours toll free helpline for any kind of technical assistance.
Landslide Sales Force Automation. A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish. SLAs originated with network service providers, but are now widely used by telecommunication service providers and cloud computing service providers.
Service-level agreement. A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and the customer. Particular aspects of the service â quality, availability, responsibilities â are agreed between the service provider and the service user. The most common component of SLA is that the services should be provided to the customer as agreed upon in the contract.