Transistors are fundamentally three-terminal devices. On a bi-polar junction transistor (BJT), those pins are labeled collector (C), base (B), and emitter (E). The circuit symbols for both the NPN and PNP BJT are below: The only difference between an NPN and PNP is the direction of the arrow on the emitter.
General. ITIL recommends that an incident priority is derived from the Impact and the Urgency, based on the context of an organization. Octopus can derive automatically an incident priority by selecting the impact and urgency of a incident.he following table is a model suggesting you how could be defined a Priority Level. The description for each Priority depends on the context of your organization, and on the criteria that you may need to consider when time comes to the Service Desk Agent to establish an Incident Priority.
Incident Priority - What Everyone Should Know. As ITIL defines it, Incident priority is primarily formed out of it's Impact and Urgency. There are also additional elements, like size, scope, complexity and resources required for resolution.