Driving distance from Memphis, TN to Nashville, TN. The total driving distance from Memphis, TN to Nashville, TN is 212 miles or 341 kilometers. Your trip begins in Memphis, Tennessee. It ends in Nashville, Tennessee.
Performance gap analysis deals with inspecting a situation, usually from a business perspective, to see how an organization, branch or individual can reach certain necessary goals. Performance gap refers to the distance between the current situation and the desired situation, or the goal.
(1985) proposed that service quality is a function of the differences between expectation and performance along the quality dimensions. They developed a service quality model (Figure 1) based on gap analysis. The gaps include (Seth and Deshmaukh, 2005): Gap 1: Customer expectation-management gap. This gap addresses the difference between consumersâ expectations and managementâs perceptions of service quality.