Lower doses of radiation to normal tissues means a tremendous reduction in side effects. IMRT incorporates several beams coming from different angles to envelope the tumor and the dose intensity of each beam is modulated by changing the shape of the fields during treatment.
For healthcare providers and their employees, ongoing uncertainty can lower employee engagement, which in turn can have a negative effect on organizational success and patient care.
Chapter four of her book outlines 10 Common Sense Principles for customer service, which when applied to outpatient processes and operations, can significantly improve the perceived and clinical quality of outpatient care.