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What Computer Support Specialists Do. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization.
Job Description: IT Support Engineer (1st/2nd Line) The Department The IT Department is responsible for supporting and maintaining the companyâs IT systems and for providing efficient desktop support to all business users. The department is also responsible for resolving any IT-related faults quickly and efficiently, including a broad range of queries from how to set up an email account to system