Values. 1  Earn client trust every day. 2  Create with purpose. 3  Inspire and achieve excellence. 4  Do the right thing. 5  Deliver on the promise of one Fiserv.
Hence the reason for Human Performance Improvement (HPI). HPI is a philosophy (with a methodology) that provides guidance on how to manage human fallibility where people do things they didnât intend to do.
What is a key operating indicator (KOI)? A key operating indicator (KOI), also known as a key performance indicator (KPI), is a measurement that allows you to evaluate whether you are meeting certain goals or criteria. KOIs should be the key factors that will ensure the success of your company.