Values. 1  Earn client trust every day. 2  Create with purpose. 3  Inspire and achieve excellence. 4  Do the right thing. 5  Deliver on the promise of one Fiserv.
Hence the reason for Human Performance Improvement (HPI). HPI is a philosophy (with a methodology) that provides guidance on how to manage human fallibility where people do things they didnât intend to do.
1. Power Distance Index (PDI) This refers to the degree of inequality that exists â and is accepted â between people with and without power. A high PDI score indicates that a society accepts an unequal, hierarchical distribution of power, and that people understand their place in the system.