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What Computer Support Specialists Do. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization.
#7 in Best Technology Jobs. A computer support specialistâs job is a combination of customer service and troubleshooting. These specialists help computer owners and users troubleshoot and fix problems. The BLS projects 88,800 new jobs will open in the field from 2014 to 2024.