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What Computer Support Specialists Do. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization.
An information technology specialist, often called simply an âIT specialist,â works with computers and Internet networks in a variety of different settings. Most corporations have entire IT departments that help keep employees connected and websites in working order, though these are by no means the only jobs available.