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What Computer Support Specialists Do. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization.
When your computers donât work, you donât work. Thatâs where IT specialists come in. Information technology specialists rescue you when your computers freeze and work behind the scenes to prevent problems before they crop up. Youâll succeed as an IT specialist if youâre dependable, patient and technically savvy.