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What Computer Support Specialists Do. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization.
Job Duties and Tasks for: Computer Support Specialist. 1) Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. 2) Oversee the daily performance of computer systems. 3) Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software. 4) Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.