The definition of amend means to modify or alter something, often for the better. An example of amend is the act of making changes to the U.S. Constitution. to make better; improve. to remove the faults of; correct; emend.
From Wikipedia, the free encyclopedia. Soft skills is a term often associated with a person's EQ (emotional intelligence quotient), which is the cluster of personality traits that characterize one's relationships with other people.
Soft skills contrast with hard skills, which are generally easily quantifiable and measurable (such as software knowledge or basic plumbing skills). A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they train their staff to use these skills.