Values. 1  Earn client trust every day. 2  Create with purpose. 3  Inspire and achieve excellence. 4  Do the right thing. 5  Deliver on the promise of one Fiserv.
Hence the reason for Human Performance Improvement (HPI). HPI is a philosophy (with a methodology) that provides guidance on how to manage human fallibility where people do things they didnât intend to do.
There are three elements to the HPI â 1. 1  The first element is longevity, which is defined as the probability of not surviving to the age of 40. 2  The second element is knowledge, which is assessed by looking at the adult literacy rate. 3  The third element is to have a decent standard of living.