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Effective treatment. Neck pain is rarely a symptom of a more serious problem and can usually be relieved by taking simple steps at home. Painkillers from the pharmacy are often the best way to treat neck pain, taken orally or applied directly to the site of pain.
Treatment will depend on the cause and severity of the shoulder pain and may include: 1  physical therapy. 2  use of a sling or shoulder immobilizer. 3  nonsteroidal anti-inflammatory medications (NSAIDs). 4  corticosteroids (powerful anti-inflammatory drugs that are injected into the shoulder).