In contrast, content sites commonly charge a fixed price per click rather than use a bidding system. PPC display advertisements, also known as banner ads, are shown on web sites with related content that have agreed to show ads and are typically not pay-per-click advertising.
A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish.
Service-level agreement. A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and the customer. Particular aspects of the service â quality, availability, responsibilities â are agreed between the service provider and the service user. The most common component of SLA is that the services should be provided to the customer as agreed upon in the contract.