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For both neck and shoulder pain movement, exercises may help. For cases in which nerve roots or the spinal cord are involved, surgical procedures may be necessary. Your doctor can tell you which is the best course of treatment for you.
For minor, common causes of neck pain, try these simple remedies: 1  Apply heat or ice to the painful area. 2  Take over-the-counter pain relievers such as ibuprofen or acetaminophen. 3  Keep moving, but avoid jerking or painful activities.  Do slow range-of-motion exercises, up and down, side to side, and from ear to ear.