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For both neck and shoulder pain movement, exercises may help. For cases in which nerve roots or the spinal cord are involved, surgical procedures may be necessary. Your doctor can tell you which is the best course of treatment for you.
For minor, common causes of neck pain: 1  Take over-the-counter pain relievers such as ibuprofen (Advil, Motrin IB) or acetaminophen (Tylenol).  Apply heat or ice to the painful area. Use ice for the first 48 to 72 hours, then use heat after that.