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For both neck and shoulder pain movement, exercises may help. For cases in which nerve roots or the spinal cord are involved, surgical procedures may be necessary. Your doctor can tell you which is the best course of treatment for you.
Treatment Options for Radiating Neck Pain in the Shoulders. 1  You may experience a deep pain that begins in your neck area and then radiates into your shoulders, arms, hands or fingertips. 2  You may experience a deep pain that begins in your neck area and radiates up into your head.