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See also: Water softening. Soft water is surface water that contains low concentrations of ions and in particular is low in ions of calcium and magnesium. Soft water naturally occurs where rainfall and the drainage basin of rivers are formed of hard, impervious and calcium poor rocks.ecause soft water has few calcium ions, there is no inhibition of the action of soaps and no soap scum is formed in normal washing. Similarly, soft water produces no calcium deposits in water heating systems. Water that is not soft is referred to as hard water.
Idealized image of water softening process involving replacement of calcium ions in water with sodium ions donated by a cation-exchange resin. Water softening is the removal of calcium, magnesium, and certain other metal cations in hard water. The resulting soft water is more compatible with soap and extends the lifetime of plumbing. Water softening is usually achieved using lime softening or ion-exchange resins.