Process is a repetitive collection of interrelated tasks aimed at achieving a certain goal. Project is a unique endeavour with a beginning and an end undertaken to achieve a goal. Process management has emphasis on increasing repeatability of the tasks, efficiency (descreasing time needed, reducing cost), increasing quality (including consistency in quality).
Motivational Interviewing was developed to treat addictive behaviors, but has also been found to be effective in changing health behaviors such as physical activity (Hecht et al., 2005), dietary behaviors (Burke, Arkowitz, & Menchola, 2003), and obesity (Carels et al., 2007).
Key findings: Our review found that motivational interviewing appears to help more people to quit smoking than brief advice or usual care when provided by general practitioners and by trained counsellors.