Submitted by Jim from Carthage, MO, USA on Sep 29 1997. 1  Cognac. 2  See more words with the same meaning: alcohol. 3  See more words with the same meaning: alternative spellings or pronunciations (list of) .
Rating: 1/51. I purchased a new Samsonite suitcase in September 2014 with 10-Year Warranty. I took it on one trip in December. Upon my return the zipper had broken and the cloth was shredding around the packets and at the seams. I sent it to a Samsonite repair center and they fixed the zipper but said the shredding was wear and tear and not covered by their warranty.
I was told by the sales person that Hartmann had a lifetime warranty, but buyer beware: my experience suggests that this company does not back their product. The suiter zipper started to separate from the tweed fabric after 3 uses over a 6 month period, and I took it back to the travel shop for warranty repairs..