Process is a repetitive collection of interrelated tasks aimed at achieving a certain goal. Project is a unique endeavour with a beginning and an end undertaken to achieve a goal. Process management has emphasis on increasing repeatability of the tasks, efficiency (descreasing time needed, reducing cost), increasing quality (including consistency in quality).
Motivational Interviewing was developed to treat addictive behaviors, but has also been found to be effective in changing health behaviors such as physical activity (Hecht et al., 2005), dietary behaviors (Burke, Arkowitz, & Menchola, 2003), and obesity (Carels et al., 2007).
No matter who it is that youâre interviewing, you can set people at ease faster, and get better, more honest answers by asking motivational interviewing questions. Motivational questions help to keep the interviewee relaxed and engaged, which means you are more likely to get the types of responses that you can actually use.