Although some traditional parking meters still stand, new parking meter kiosks have been popping up around the city. By February 2010, all parking meters in Center City will be converted to the new kiosks. The cost for both meter systems is the sameâ$2 for 60 minutes.
Guest - Target's term for a customer. GSA - Guest Service Attendant, basically team member who carries many of the same roles as a GSTL. LOD - An ETL who serves as the manager on duty. Specialist (Level 2) - Team member who carries more responsibilities in a particular department.
Service recovery is the last line of defense to your customer satisfaction. The hotel industry can be a tough one with requests and complaints coming in online, by phone, email or in person with the guest leaning over the welcome desk. One of the key responsibilities of any guest services manager or customer service leader is customer satisfaction measurement.