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This temporary email service is unique, because you actually use your actual email address the receive the mail. Hereâs how it works: first, you type in your actual email address and how long you want the disposable email to be active. Then, you click create, and it makes a disposable email address for you.
Set Up Your Email. The account you use should be dedicated to the Help Desk and not contain any existing emails. Any emails that already exist will be converted to tickets and deleted. For detailed instructions on setting up your Email Settings, visit: http://community.spiceworks.com/help/Configuring_The_IT_Help_Desk.he User Portal gives your end-users a quick place they can go to to fill out the ticket form with the information you want to know. Here, you can include custom attributes to get specific information from them.