Seafood should be frozen rapidly. First, thoroughly pre-chill the seafood. Research has shown that rapid freezing results in the best quality of the seafood. Make sure that the temperature of the freezer is around 0Â°F (-18Â°C). Put the seafood in small packages and spread them out to allow cold air circulation around them until frozen.
service-level agreement (SLA) A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will furnish and defines the performance standards the provider is obligated to meet. Download this free guide.
From Wikipedia, the free encyclopedia. A service-level agreement (SLA) is a part of a service contract where a service is formally defined. Particular aspects of the service-scope, quality, responsibilities-are agreed between the service provider and the service user.A common feature of an SLA is a contracted delivery time (of the service or performance). Service-based SLA: An agreement for all customers using the services being delivered by the service provider. 2  For example: 3  A car service station offers a routine service to all the customers and offers certain maintenance as a part of offer with the universal charging.