1 When you use USB 1.0 devices on a USB 2.0 capable system, the device may not function correctly or may have performance issues. 2  To resolve these issues, you may have to replace the USB device with a USB 2.0 capable device. 3  Install the latest updates for Windows and install the latest drivers for the USB device.
What Causes This Problem? The reasons why your mouse may continuously freeze is quite numerous. It could be due to a technical issue, such as low batteries, or it could be due to a connectivity issue, such as a loose or damaged cord. Worst case scenario, your mouse could be defective.
Note: If your mouse is not moving, your computer may be frozen. The mouse is not clean. An optical-mechanical mouse (mouse with a ball) may not work well because the inside of the mouse is not clean. See our computer cleaning page for steps to remedy this problem. Optical portion of mouse is blocked