Health care and high reliability: a cautionary tale. Joint Commission President Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., discusses how far away health care is from high reliability and The Joint Commission's efforts to accelerate high reliability.ealth care and high reliability: a cautionary tale. Joint Commission President Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., discusses how far away health care is from high reliability and The Joint Commission's efforts to accelerate high reliability.
Management by objectives (Drucker) The father of modern corporate management Peter Drucker is often considered to be the worldâs most influential corporate guru. His ideas and thoughts revolutionized corporate management in the later half of the 20th century.
Set by top management at relevant levels within the company, quality objectives are an expression of how the company intends to achieve its quality policy. Quality objectives should be measurable, specific, and communicated, since employees need to understand how they contribute to them.