I understand that it is a symbol of hate and racism, and further, of treason. As if that wasn't enough, hate groups around the world have co-opted it. Politicians who defend the Confederate flag say that it's representative of a way of life. To that I say, Yes. A way of life for generations of white people buying and selling human beings, beating, starving, raping and working them to death for no wages and no voice.
Step 2. Respond to the post publicly and then take the conversation offline. Don't delete the complaint post. On the contrary, leave the post on your Facebook wall to show other customers that your business takes customer concerns seriously and deals with any issues.Respond to the post acknowledging the customer's complaint, apologize for the issue and offer to rectify. Instruct the customer to contact you via email or phone.tep 2. Respond to the post publicly and then take the conversation offline. Don't delete the complaint post. On the contrary, leave the post on your Facebook wall to show other customers that your business takes customer concerns seriously and deals with any issues.
How to Write a Complaint Letter to a Company. Four Methods: Sample Complaint Letters Writing Your Complaint Letter Achieving the Correct Tone and Format Following Up. Writing a letter of complaint is something most people have to do at some point in their lives.Whether you're dissatisfied with a company's product or service, it is usually possible to resolve the issue in a mutually beneficial way through a firm but polite letter of complaint. If you are writing to complain about a specific person, limit your letter to their shortcomings and do not disparage the organization as a whole. 2  If you are writing to complain about a policy of the company, do not insult the listener or the policy.