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If you cannot see your new Sane folders in Outlook after sign up, you may need to subscribe to the folder. You can do this by clicking on Tools, then IMAP Folders. Click the Query button. Select the folder you wish to subscribe to and click the Subscribe button, then OK. Your newly subscribed folders should now appear in the folder list for your email account. If this did not work and you still cannot see your Sane folders, please send us an email at here, so we can work with you to figure this out.
Domain joined computers and OWA users see public folders fine, but computers outside of the domain cannot access Public Folders. In Outlook 2010, we can see the Public Folders, but when expanding get the error Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.. In Outlook 2013, we cannot see the Public Folders at all.