I understand that it is a symbol of hate and racism, and further, of treason. As if that wasn't enough, hate groups around the world have co-opted it. Politicians who defend the Confederate flag say that it's representative of a way of life. To that I say, Yes. A way of life for generations of white people buying and selling human beings, beating, starving, raping and working them to death for no wages and no voice.
Step 2. Respond to the post publicly and then take the conversation offline. Don't delete the complaint post. On the contrary, leave the post on your Facebook wall to show other customers that your business takes customer concerns seriously and deals with any issues.Respond to the post acknowledging the customer's complaint, apologize for the issue and offer to rectify. Instruct the customer to contact you via email or phone.tep 2. Respond to the post publicly and then take the conversation offline. Don't delete the complaint post. On the contrary, leave the post on your Facebook wall to show other customers that your business takes customer concerns seriously and deals with any issues.
complaint process Once the complaint is processed it is sent to the business, the business has 30 calendar days to respond. When the response is received from the business, by the BBB, it is entered into our complaint management system and the case is closed.