If things were fair, the top 1% would only have to pay 20% of total income taxes since 20% is their share of total income. Alas, the rich pay almost double what they owe. On the flip side, the bottom 50% who earn 12.75% of total earnings only pay 2.7% in total taxes.
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
(Submitted by Ricardo Chavira, Associate Director, Governance, Service Management, and eServices) What is a Service? ITIL defines a Service as a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks..