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One of the reasons soft skills are so important in the workplace is because the tide is shifting in terms of customer relations. Companies hoping to maintain a position in the marketplace are recognizing that service is the new selling.
Image source: pixabay.com. There is no competition between hard skills and soft skills. They are both essential and play important roles in development of your career. You may set up an interview with an employer with the strength of hard skill, but your soft skills will play an important role in you being hired.