I think it's great that usually production managers start of as floor workers or assistant managers. I think a manager should definitely have a degree, but they also need experience in what they are managing.
The most common cause of head tilt is a middle or inner ear infection, or an infection or inflammation of the brain. Other causes include, hypothyroidism, injury to nerves, cancer, toxic side effects of certain antibiotics, and congenital defects. Some older dogs develop a temporary head tilt from an unknown cause.
Head tilt may also be known as wry neck, or the scientific terms torticollis, or vestibular disease.. It is a fairly common condition in rabbits, with multiple causes.