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One of the reasons soft skills are so important in the workplace is because the tide is shifting in terms of customer relations. Companies hoping to maintain a position in the marketplace are recognizing that service is the new selling.
So do the following. Write down 3-5 reasons why you MUST develop these soft skills for your career. For example, you can say, âI am tired of not getting the credit I deserve for my work. I need to develop the skills to manage upwards and self promote today, so that I am recognized and rewarded for my efforts.