Application: AHT is the total average amount of time a CSR spends talking and in post call work in relation to a call. Comprised of ATT and ACW. Tips about using average handle time as a call center metric: AHT is a metric which can be monitored or measured at a CSR, center or enterprise level. Similar to ATT, AHT can be easily manipulated so caution is given to how this metric is monitored or measured.
Standard wall cabinet depth is 12 inches for manufacturers working in inches and 30cm for manufacturers working in metric measurements. Standard wall cabinet widths mirror the widths available for base cabinets ie 12, 15, 18, 24, 30, 36 inches and 30, 40, 50, 60, 80cm. These can vary by manufacturer.
Counter Height: The standard is 34 - 36. But this can vary even more based on your size and preferences. The diagram above shows how to determine comfortable work surface heights based on measuring down from your elbow. Counter Depth: The standard is 24. But again, this can vary based on your size, appliance depths, and details of the backsplash and cabinetry. Upper Cabinet/Shelving Clearance: The distance from the countertop to the upper cabinets or shelves should be 15 - 20. Any lower and you'll impede on work space.