Ontario, one of the 13 provinces and territories of Canada, is in east-central Canada. It is Canada's most populous province accounting for nearly 40 percent of the country's population, and is the second-largest province in total area. Ontario is fourth-largest in total area when the territories of the Northwest Territories and Nunavut are included. It is home to the nation's capital city, Ottawa, and the nation's most populous city, Toronto. Ontario is bordered by the province of Manitoba to t
Cost per call is a call center metric calculated by dividing the total operational costs by the total number of calls for a given period of time.May the Data Be With You: Download Our Customer Data E-book.s SearchCRM.com's call center expert Lori Bocklund explains, cost per call metric can be understood in a number of ways: Cost per call is one of several key performance indicators contact centers today may use. It is certainly a measurement of efficiency, but can reflect other things as well.
Calls typically cost between 5p and 12.5p per minute for landline customers. From a mobile phone, calls may cost between 25p and 41p per minute. Services provided on these numbers are regulated by *PhonepayPlus to provide additional protection for callers.You can fi nd out more information at www.phonepayplus.org.uk.alls from other fi xed networks typically cost up to 10p per minute. From some mobile networks calls typically cost between 20p and 40p per minute. Recently some other providers have also included calls to 0845 and 0870 numbers in call packages, making them free at certain times of the day.