Application: AHT is the total average amount of time a CSR spends talking and in post call work in relation to a call. Comprised of ATT and ACW. Tips about using average handle time as a call center metric: AHT is a metric which can be monitored or measured at a CSR, center or enterprise level. Similar to ATT, AHT can be easily manipulated so caution is given to how this metric is monitored or measured.
Standard wall cabinet depth is 12 inches for manufacturers working in inches and 30cm for manufacturers working in metric measurements. Standard wall cabinet widths mirror the widths available for base cabinets ie 12, 15, 18, 24, 30, 36 inches and 30, 40, 50, 60, 80cm. These can vary by manufacturer.
The Shelf File. The shelf file cabinet is unique among the filing cabinet types because it has no drawers, only shelves. The shelf file cabinets are usually 12 to 18 inches deep, 30 to 42 inches wide, and 5 to 6 inches high.Filing cabinet dimensions vary according to the type we are talking about. There are vertical, horizontal, lateral, and shelf file cabinets that come in different sizes and measurements.