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Quality Glossary Definition: Root Cause. A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Use the Root Cause Diagram to perform visual root cause analysis. Root Cause Analysis Tree Diagram is constructed separately for each highly prioritized factor. The goal of this is to find the root causes for the factor and list possible corrective action. ConceptDraw Office suite is a software for problem analysis.