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A charge-off is an item on the company's income statement that is not collectible and is subsequently written off the balance sheet. A charge-off is an item on the company's income statement that is not collectible and is subsequently written off the balance sheet.
So, it is better to try and remove the charge-off from your credit report. Even if you pay off the debt with the collection agency, the charge-off cannot be removed. A charge-off can be removed only by the original creditor.