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Quality Glossary Definition: Root Cause. A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Speaking in the broadest possible terms, the history of root cause analysis could be said to date back to the dawn of our ancient ancestorsâ first problem-solving challenges, such as their first successful attempts to prevent themselves from constantly freezing in South African caves during wintertime by taming fire.