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Quality Glossary Definition: Root Cause. A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Root Cause: The fundamental reason for an event, which if corrected, would. pp( )revent recurrence. (The last cause in the chain.) Specific Corrective Action: Action(s) taken to correct or improve conditions noted. in the event, by changing the direct cause or the direct cause and the effect. Preventive Corrective Action: Action(s) taken that prevent recurrence of the. condition noted in the event. (Preventive actions must directly address the root.