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Quality Glossary Definition: Root Cause. A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Comparison Criteria. If we are to evaluate the many so-called root cause analysis methods and tools, we. need a standard to which they can be compared. It is generally agreed that the purpose of. root cause analysis is to find effective solutions to our problems such that they do not. recur. Accordingly, an effective root cause analysis process should provide a clear. understanding of exactly how the proposed solutions meet this goal.