When you press the power button to turn it on, do you see any thing on screen, like the Dell boot up screen or something like that. Or is it completely blank (black color) always. 2. Can you see a faint image of your desktop (try to see it in dark place with flash light).
When i turned about 20-21 years old, i started getting huge cysts/boils. They started on my inner thigh but as the years went by they started popping up more frequently in other areas. Cultures came back as Acne Vulgaris. I have now been on Accutane for 3 months but no improvement yet.
over the counter stuff is generally not very effective on acne that is severe. try icing the pimples for a couple minutes every night, and take an anti-inflammatory like aleve. really though for severe acne you will probably need prescription medication like antibiotics and retin-a or accutane.