Pull to the Right for Sirens and Lights. 1  By pulling over, you can help save lives. 2  Cooling Center Locations and Hot Weather Safety Tips. 3  Most County Offices will be closed on Monday, September 4, 2017. 4  Santa Clara County Celebrates Welcoming Week - September 14-25, 2017. 5  By pulling over, you can help save lives.
Customer Service Representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and provide information about an organizationâs products and services. Qualifications include good communication, problem-solving, and computer skills.
Describe the service portfolio. What services does the service desk provide, and what value do each of these services bring to the organization? Describe the financial environment of the service desk. Does it operate as a cost center or a profit center? What is the annual budget for the service desk?