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Here are some definitions to help clarify things. A Policy is a guideline or statement of position with respect to a given topic. A Process is the highest level description of a large task or series of related tasks. It provides the BIG picture.
UTILIZING THIS MANUAL. The policy and procedure manual is essential to the efficient operation of every medical. practice. Its purpose is multifold: to serve as a training and orientation guide for new employees, to serve as an ongoing reference for staff, and to serve as a risk management tool that lowers. liability exposure in the office. This publication is in template form to help you develop a policy and procedure manual.