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Here are some definitions to help clarify things. A Policy is a guideline or statement of position with respect to a given topic. A Process is the highest level description of a large task or series of related tasks. It provides the BIG picture.
Ongoing plans can be of different types, such as: 1  Policy: A policy is a general document that dictates how managers should approach a problem. 2  Rule: Rules are specific regulations according to which an organization functions. 3  Procedure: A procedure describes a step-by-step process to accomplish a particular objective.