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Here are some definitions to help clarify things. A Policy is a guideline or statement of position with respect to a given topic. A Process is the highest level description of a large task or series of related tasks. It provides the BIG picture.
Policy Definition Surgery is the branch of medical science that treats disease or injury by operative procedures. Prerequisite(s) Applicable Harvard Pilgrim referral, notification and authorization policies and procedures apply. (Refer to Referral, Notification and Authorization for more information.) HMO/POS/PPO â¢ Referral required for specialist services for HMO and in-network POS members.