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Here are some definitions to help clarify things. A Policy is a guideline or statement of position with respect to a given topic. A Process is the highest level description of a large task or series of related tasks. It provides the BIG picture.
4. Outline the procedures for the policies for your business. The procedures should be current and demonstrate a step-by-step outline of activities that will affect the business now or in the future. 1  The steps must be in a sequence to be followed each time by the user to obtain the same desired results.. Write the policy and procedure policy title. The policy title identifies, locates and references a particular policy. The policy title questions: 1  If the title description is accurate enough to show the primary contents of the policies.