Rhode Island's official name: State of Rhode Island and Providence Plantations. Rhode Island is one of two states with no county government. It is divided into 39 municipalities, each having its own form of local government. Capital: Providence.
Cost per FTE. Costs per FTE calculates the proportion of costs to FTE on cost center or cost center group level. FTE or Full Time Equivalent is a unit of measure of an employee's or group's productivity. An FTE of 1.0 means that the person, or group of people, is equivalent to a full-time worker.
When calculating call center outsourcing costs for your business case, it is generally safe to assume, you will realize at least a 5% reduction in FTE.s his employer, you pay 100% of that hour. With an outsourced call center model, using a productivity projection of 85%, that same agent will cost you $25.50 per hour. A savings of 15% right off the top. Before we even get to the good stuff. 2.