Since nonessential components are shut down, some energy is saved, but the awake RAM allows the PC to come to life much faster than it would if it were turned off or in hibernation mode. For more details, see How to Change Sleep State Settings in Windows 7.
The difference between Outbound and Inbound Calls is that, Outbound Calls is the one that the agent should dial so they can talk to the person while Inbound calls is the one that the agent answer when someone in calling.
When you use an inbound mail gateway, the MX records for your domain point to the inbound mail gateway server. You configure the gateway server to pass the incoming mail on to the Google Apps mail servers, and configure the Google Apps mail servers to accept a stream of incoming mail from the gateway server. Scroll down to Inbound gateway (you can also enter Inbound gateway in the search field). 2  Hover the cursor to the right of Inbound gateway. 3  To create a new inbound gateway setting, click Configure. 4  To edit an existing setting, click Edit. 5  Under Gateway IPs, enter the IP address/range for each gateway: 6  Click Add.