In quality management, gemba means the manufacturing floor and the idea is that if a problem occurs, the engineers must go there to understand the full impact of the problem, gathering data from all sources. Unlike focus groups and surveys, gemba visits are not scripted or bound by what one wants to ask.
What does the word 'liaise' mean exactly? The word liaise means to work with someone in a professional way. The end benefit should be mutual, and it is normally in a positive spirit to achieve common goals. Edit
Malaise (/mÉËleÉªz/ muh-LAZE) is a feeling of general discomfort, uneasiness or pain, often the first indication of an infection or other disease. The word has existed in the French language since at least the 12th century. The term is also often used figuratively in other contexts; for example, economic malaise refers to an economy that is stagnant or in recession (compare depression). The term is particularly associated with the US 1973â75 recession.