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If the pilot light keeps going out, the culprit is probably one of two things, with a third being unlikely but possible: 1  Pilot light line flow set too low, or pilot line dirty or obstructed - The pilot light is just a low-flow branch of the gas line that is always on, maintaining the ignition source for when the burner is turned on.
Tips & Warnings. 1  If the pilot doesn't light or doesn't stay lighted, you may have to clean the pilot tube. 2  If you smell gas before you turn the control valve to pilot or after the pilot has been lit for several minutes, turn off the main gas valve and call a qualified repair person.pen the door of the heater to expose the burner. For some heaters, you may have to completely remove the cover to have access to the burner. Locate tube that supplies the pilot light. This is a 1/4 inch metal tube that originates near the main valve and extends upward.