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Employee turnover is the process of replacing one worker with another for any reason. A turnover rate is the percentage of employees that a company must replace within a given time period. This rate is a concern to most companies because employee turnover can be a costly expense, especially for lower-paying jobs, which typically have the highest turnover rates.
Involuntary turnover, or departure, occurs when an employee is forced to leave the organization by the employer. This departure, imposed by the company, includes: dismissals, terminations or layoffs, and is usually a result of lack of employee performance, hiring errors, team incompatibility, and conflict.