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If the pilot light keeps going out, the culprit is probably one of two things, with a third being unlikely but possible: 1  Pilot light line flow set too low, or pilot line dirty or obstructed - The pilot light is just a low-flow branch of the gas line that is always on, maintaining the ignition source for when the burner is turned on.
Locate the gas regulator valve on the water heater. It is located on the outside of the water heater where the gas pipe enters the unit and has have a knob on it. The valve regulates gas flow to the pilot burner beneath the hot water tank. Turn the valve knob to the âOffâ position.Wait five minutes. Locate the pilot burner beneath the gas water heater. Lift off or unsnap any access cover that blocks access to the burner. Illuminate the pilot burner with the flashlight.. Turn the gas regulator valveâs knob to âPilot,â press down on it and hold it down. This starts the flow of gas to the pilot burner. On some water heater models, you press and hold down a separate red button to start the pilot burner gas flow.