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Employee turnover is the process of replacing one worker with another for any reason. A turnover rate is the percentage of employees that a company must replace within a given time period. This rate is a concern to most companies because employee turnover can be a costly expense, especially for lower-paying jobs, which typically have the highest turnover rates.
Calculate your turnover rates by department using the same method for overall turnover, except that you use department employee counts instead of the overall employee count. For example, if four employees left the sales department, which had 48 employees, the turnover rate for one month is 8.3 percent. Compare that rate to 70 employees in the operations department where 14 employees left the company in the same month, making the turnover rate 20 percent.