Clone phone can have slight variations on the screen so yes an original part will not be compatible. You will have to find out what the knock off name is and try to order the part. Still do some code tests to verify that you actually do have a cloned phone. The techs could have been wrong.
Lets say it is Summer time and you want to set your ceiling fan to spin the correct direction. When looking at your fan from below, the fan should be turning counter clockwise, or forward. The reason for this forward spin direction is so you can get as much airflow as possible when it is hot outside.
Change the direction of your fan whenever you switch between heat and AC. Little things like the right setting on your ceiling fan can make a huge impact. Ceiling fans aren't just for summer; changing your fan's directional settings and speed can keep your rooms more comfortable all year long.