Health care and high reliability: a cautionary tale. Joint Commission President Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., discusses how far away health care is from high reliability and The Joint Commission's efforts to accelerate high reliability.ealth care and high reliability: a cautionary tale. Joint Commission President Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., discusses how far away health care is from high reliability and The Joint Commission's efforts to accelerate high reliability.
Management by objectives (Drucker) The father of modern corporate management Peter Drucker is often considered to be the worldâs most influential corporate guru. His ideas and thoughts revolutionized corporate management in the later half of the 20th century.
Quality objectives should not be limited to product quality, but be goals designed to help drive continual improvement of the entire Quality Management System (including resources, staffing, sales & marketing, production, measurement, analysis and improvement).