1 View all County of Alameda jobs in Oakland, CA-Oakland jobs. 2  Salary Search: Eligibility Service Techician salaries in Oakland, CA. 3  Learn more about working at County of Alameda. 4  Related forums: County of Alameda-Oakland, California - -.
1) Identify and describe the two types of customer relationship management applications. 1  Operational CRM and analytical CRM are two types of CRM. Operational CRM refers to customer-facing applications, such as sales force automation, call center and customer service support, and marketing automation. 2) Identify five benefits of customer relationship management systems.
Related Terms. 1  CRM-Customer Relationship Management. 2  small business CRM-customer relationship management. 3  cloud CRM-Customer Relationship Management cloud. 4  open source CRM-open source customer relationship management. 5  inbound CRM. 6  Partner Relationship Management (PRM). 7  Zoho CRM. 8  social CRM. 9  customer service center. 10  customer experience.