1 View all County of Alameda jobs in Oakland, CA-Oakland jobs. 2  Salary Search: Eligibility Service Techician salaries in Oakland, CA. 3  Learn more about working at County of Alameda. 4  Related forums: County of Alameda-Oakland, California - -.
1) Identify and describe the two types of customer relationship management applications. 1  Operational CRM and analytical CRM are two types of CRM. Operational CRM refers to customer-facing applications, such as sales force automation, call center and customer service support, and marketing automation. 2) Identify five benefits of customer relationship management systems.
How to Use Customer Relationship Management Software. Customer relationship management (CRM) providers have tailored their offerings for the small business market, providing software-as-a-service options, integration with other technologies, and an understanding of what small businesses want from their customer relationships.