Among the items that should be retained in your transaction files for at least five yearsâand longer if possibleâare: 1  The principal documents that are part of the transaction, such as the listing agreement, purchase offer, counteroffers, agency relationship disclosure, property defects disclosure, escrow instructions, and repair agreements.
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charges for establishing, switching, disconnecting, reconnecting, or maintaining electric service. Charges for required, nonrecurring fees will be listed as separate line items on the customerâs monthly bill. This list does not represent all TDSP or Company fees and charges. For questions about these or any other fees and. charges, please contact a Direct Energy Customer Care Representative toll-free at 1-888-305-3828, Monday through. Friday, 7:30 a.m. until 8:00 p.m., and Saturday 7:30 a.m. until 4:00 p.m. Central Time. Terms of Service. Typical Fees & Charges.