A service level agreement (SLA) is a contract between a service provider and the end user that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive.
Definition of Instep. 1. n. The arched middle portion of the human foot next in front of the ankle joint. 1. Noun. (anatomy) The arched part of the top of the foot between the toes and the ankle. Â¹.
Definition of insulate for English Language Learners. : 1  to add a material or substance to (something) in order to stop heat, electricity, or sound from going into or out of it. : 2  to prevent (someone or something) from dealing with or experiencing something : to keep (someone or something) separate from something unpleasant, dangerous, etc.