A service level agreement (SLA) is a contract between a service provider and the end user that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive.
Definition of Instep. 1. n. The arched middle portion of the human foot next in front of the ankle joint. 1. Noun. (anatomy) The arched part of the top of the foot between the toes and the ankle. Â¹.
Insite is the first legal supervised drug injection site in North America, located at 139 East Hastings Street, in the Downtown Eastside (DTES) neighbourhood of Vancouver, British Columbia.[1] The DTES had 4700 chronic drug users in 2000 and has been considered to be the centre of an injection drug epidemic.