1 View all County of Alameda jobs in Oakland, CA-Oakland jobs. 2  Salary Search: Eligibility Service Techician salaries in Oakland, CA. 3  Learn more about working at County of Alameda. 4  Related forums: County of Alameda-Oakland, California - -.
1) Identify and describe the two types of customer relationship management applications. 1  Operational CRM and analytical CRM are two types of CRM. Operational CRM refers to customer-facing applications, such as sales force automation, call center and customer service support, and marketing automation. 2) Identify five benefits of customer relationship management systems.
3. CRM Skills. Businesses are also looking for experts in Customer Relationship Management (CRM) software, which serves as an essential tool for virtually any company. CRM software is used to organize and manage customersâ various interactions with a company. CRM software helps bridge the gap between sales, marketing, and customer service.