8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction Monitor information on customer perception as to whether the organization is meeting requirements (as one of the performance measurements of the quality management system). Define the methods for obtaining and using this information.
South America is the continent it is in but the region where Brazil is in The Northern Tropics.
Mato Grosso. The inland Brazilian state of Mato Grosso is surrounded by RondÃ´nia, Amazonas, ParÃ¡, Tocantins, GoiÃ¡s, Mato Grosso do Sul and Bolivia. It was originally larger but, during the 1980âs, was split into Mato Grosso (the northern part) and Mato Grosso de Sul (in the south). Its capital city is CuiabÃ¡.