Wicked Problems. A wicked problem is a social or cultural problem that is difficult or impossible to solve for as many as four reasons: incomplete or contradictory knowledge, the number of people and opinions involved, the large economic burden, and the interconnected nature of these problems with other problems.
Surely you remember Iridium, Motorola Corporationâs $5 billion low-Earth-orbit debacle. Planned in the mid-1980s, the system was archaic by the time it was deployed in 1998, offering global communications from a brick-size, $3,000 phone at charges from $6 to $30 a minute.
In September 2004, Verizon Communications, announced the launch of its FiOS television service, which first became available for 9,000 customers in Keller, Texas. Verizon aimed to replace copper wires with optical fibers, which would allow greater speed and quality of communication.