Mailing Address Springfield Clinic 1025 South 6th Street, P.O. Box 19248 Springfield, IL 62794-9248 217.528.7541 800.444.7541
Operational excellence (operations excellence as it sometimes is referred to) should be seen as the natural evolution of the existing operational improvement methodologies. Over the years many different techniques have been developed with the aim of improving operations.
The agile enterprise is an extension of this concept, referring to an organization that utilizes key principles of complex adaptive systems and complexity science to achieve success. One can say that business agility is the outcome of organizational intelligence.