Mailing Address Springfield Clinic 1025 South 6th Street, P.O. Box 19248 Springfield, IL 62794-9248 217.528.7541 800.444.7541
Operational excellence (operations excellence as it sometimes is referred to) should be seen as the natural evolution of the existing operational improvement methodologies. Over the years many different techniques have been developed with the aim of improving operations.
operations strategy. A plan specifying how an organization will allocate resources in order to support infrastructure and production. An operations strategy is typically driven by the overall business strategy of the organization, and is designed to maximize the effectiveness of production and support elements while minimizing costs.