BATS is a secure, user friendly, web-based computer application. All you need is a browser and an Internet connection to use it. BATS is available to you around the clock. The BATS interface is easy to use; you enter case information into clearly identified data entry fields, and easily click dropdown menu selections.
1-888-356-3281. Call : To report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.To file a claim if you question a transaction in your account. If you want to select or change your PIN. If your card does not work.o report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.
1 If your debit card is lost, stolen or retained by a bank machine, notify a CIBC branch or CIBC Telephone Banking at 1-800-465-2422 immediately. 2  Your debit card and PIN are the keys to your account(s).3  Never disclose your PIN to anyone or you could be liable for losses.4  You are the only person who should know it. If your debit card is lost, stolen or retained by a bank machine, notify a CIBC branch or CIBC Telephone Banking at 1-800-465-2422 immediately. 2  Your debit card and PIN are the keys to your account(s).