BATS is a secure, user friendly, web-based computer application. All you need is a browser and an Internet connection to use it. BATS is available to you around the clock. The BATS interface is easy to use; you enter case information into clearly identified data entry fields, and easily click dropdown menu selections.
1-888-356-3281. Call : To report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.To file a claim if you question a transaction in your account. If you want to select or change your PIN. If your card does not work.o report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.
To speak with a Member Service Representative, please call your local branch. For 24 hour touch tone teller service, call FREDI: 800-850-5451. To report a lost or stolen MasterCard, please call 800-449-7728. To report a lost or stolen STAR debit card, or for 24 hour debit card support, please call 888-918-7853. For loan questions, call our LoanPhone at 877-GF-LOAN-0 (877-435-6260). Weâre available one to two hours before and after normal business hours. For 24 hour MasterCard support, please call 866-820-3844.