2. Determine what aspects of the market you want to investigate. 3. Find out where and when you can reach customers in your market. 1  You might conduct a survey at the mall or on the street, via telephone, online, or through the mail. 2  Your results may change based on the time of day and year.
The average monthly caseload for a case manager as reported by survey respondents is as follows: 1  1 to 49: 31.1 percent. 2  50 to 99: 42.2 percent. 3  100 to 149: 15.6 percent.  150 to 199: 2.2 1  percent. 200 to 249: 3.3 percent.  250+: 2.2 1  percent. Other: 3.3 percent.
What Kind of Training, Certification, or License Does a Case Manager Need? Case managers come from a variety of professional backgrounds and disciplinesâincluding social work, nursing, gerontology, to name a few. They need to understand how to both work with individuals and families and navigate complicated service systems. Case Managers are trained to help people in the context of their unique social environments and are distinctly prepared to offer care services.