Get the ultimate satellite TV experience. It appears you may be outside of the Shaw Cable service area. But don't worry, you have access to over 215 HD channels, outstanding customer service and no long term contracts with Shaw Direct satellite TV.
Definition: (ITIL Service Operation) A formal request. from a user for something to be provided â. for example, a request for information or. advice; to reset a password; or to install a. workstation for a new user.
The term service request is used as a generic description for many, varying types of request from users that are made. to the IT department. Many of these service requests are actually small changes â low risk, frequently occurring, low. cost, etc.