They were going after money they actually had no right to in the first place. They sent my roommate and I each a bill and then 5 months later we were getting calls collection agencies. What happened in this case, as what I would guess is happening in yours, is that the rental agency started with collections agencies.
You'll receive your check once all of your financial aid, including supplemental forms of financing like ParentPLUS Loans, has posted to your account. In most cases, this occurs within 14 days of the start of classes for the semester. However, first-time student borrowers may experience a delay of up to a month after the official beginning of the semester. In all cases, refunds won't be issued for classes dropped after the drop deadline.
Your refund will be available approximately three business days after you see the Refund Student Credit Balance transaction posted to your student account. Student Business Services will send you an email notification approximately five business days after your refund is generated as a reminder that your refund is available. A Few Important Notes About Refunds. If your parents are borrowing through the PLUS Loan program, they may elect to have any excess funds refunded either to them or to you.