(For a list of beta blockers by pregnancy category, see Beta Blockers and Pregnancy. For a list of beta blockers that are known to pass through breast milk, see Beta Blockers and Breastfeeding.). Beta Blocker Medication Information. Advertisement.
Service Cloud has created many special features that allow you to easily collaborate with your team to solve cases quickly and efficiently. A case team is a team of users who work together on a case with each person playing a different role in the case, for example, one person may be a technical expert and another may be a building manager. Case teams are also helpful to prevent transferring a case to someone else who will be a new contact for your customer. You can use case teams to keep one main point person as the lead to communicate with the customer and relay information at the case being handled.
Use case. In software and systems engineering, a use case is a list of actions or event steps typically defining the interactions between a role (known in the Unified Modeling Language as an actor) and a system to achieve a goal. The actor can be a human or other external system.