One-Trick Ponies Get Shot: How services companies can avoid the vendor trap, do better work, and prosper. It's this post, but for services companies in general. Available on Kindle, here. I admit it: For 20 years, Iâve been obsessed about digital marketing.
Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services.
The inputs could be land, labour, capital, entrepreneurship etc. and the output could be goods or services. In a production process managers take four types of decisions: (a) whether to produce or not, (b) how much output to produce, (c) what input combination to use, and. (d) what type of technology to use. This Unit deals with the analysis of managersâ decision rules concerning. (c) and (d) above.