In 1899, the streetcar lines were extended from Washington D.C. through Hyattsville, Maryland. The Mount Rainier stop was located at the intersection of what is now known as Rhode Island Avenue and 34th Street.
What is Process Improvement? Process Improvement is a systematic approach that can be used to make incremental and breakthrough improvements in processes. Process Improvement methodology results in a faster, better, more efficient and/or cost effective way to deliver products, services, and support to customers.
Quality Improvement (see also Cummings, Phillips, Tilbrook and Lowe, this issue) is concerned with raising the quality of a product or service. The type of comparison that is made when engaged in quality improvement is between the current standard of a product or service and the standard being aimed for. Quality improvement is concerned with comparing the quality of what is about to be produced with the quality of what has been produced in the past.