Many athletes also look to yoga instructors for conditioning advice and to get exercises to reduce muscle pain. A yoga instructor may recommend stretches for the hamstrings or the lower back. Teachers might also show athletes calming poses to do before a stressful event to make the athlete less tense.
Customer retention. Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections.
Customer centricity is not just about offering great customer service, it means offering a great experience from the awareness stage, through the purchasing process and finally through the post-purchase process. Itâs a strategy thatâs based on putting your customer first, and at the core of your business. When you put your customer at the core of your business, you collect a wealth of data within your CRM software, giving you a full 360 view of the customer, which you can then use to enhance the customer experience.