I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
With the aid of a computer program, the machine measures the force necessary to cut the sample glove material. This is done as the razor blade travels a fixed distance across the surface of the glove material. In this way, the cut resistance of different gloves can be accurately compared. With this information, and considering the cost and comfort of the gloves, a better decision can be made about what glove is best for a particular job.