I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
I will give hand tools as an example. The one durable item familiar to most Soldiers is a hand tool. Hand tools are considered durable because they are not used up by Soldier use, as are cleaning supplies, for example. Hand tools are not on the property book. They do require a signature when issued, whether from the tool room or the supply room.