Many athletes also look to yoga instructors for conditioning advice and to get exercises to reduce muscle pain. A yoga instructor may recommend stretches for the hamstrings or the lower back. Teachers might also show athletes calming poses to do before a stressful event to make the athlete less tense.
Customer retention. Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections.
Customer retention rate is how well a company keeps its paying customers over a period of time. Peter Drucker once said the purpose of a business is to make and keep a customer. Retention deals with the latter. A low retention rate is similar to filling a bucket with holes in the bottom â sure, you could keep piling on to make up for it, or you could figure out what caused the holes and how you can patch them up.