I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
A hand dynamometer is used to perform the hand-grip test. The curved handle of the dynamometer mimics the pattern of your hand when making a fist. The handle is pliable and receptive to pressure against it. Attached to the hand-grip is a monitor that shows the strength of the squeeze in kilograms.