I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
In Turn 1, you have to pull down with the left and push up with the right to overcome 35 pounds of force, then do the opposite for the right-hander in Turn 2, and so on. Imagine a string tied to your hand where you have to pull that 35 pounds up or down constantly.