Many athletes also look to yoga instructors for conditioning advice and to get exercises to reduce muscle pain. A yoga instructor may recommend stretches for the hamstrings or the lower back. Teachers might also show athletes calming poses to do before a stressful event to make the athlete less tense.
Customer retention. Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections.
Customer service. Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees who can adjust themselves to the personality of the guest. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing.