The length of time it actually takes to WHELP is dependant on breed and litter size. Call. Your. Vet. Take the dog in. Research WHELPING! Sit down in front of your little computer for the next 8 hours and MEMORIZE everything you need to know about whelping a litter so that you know what to do in an emergency.
The integration doesn't need to be between the IVR and Envox. UUI is part of ASAI which is the adjunct interface for the CM, so it's maintained as part of the call record. Assuming your IVR adds data to the UUI field Envox CT should be able to see/access it. I'm fairly certain that Envox CT Connect exposes an interface to UUI.
www.Azui.com Weekly Claim of Arizona. www.Azui.com is the website for the Arizona Department of Economic Security that provides people living in Arizona with Child and Family support, disabilities, unemployed and senior citizens.