If your on the east coast and calling the west coast you are 3 hours ahead of pacific time so if you call at 9 am EST your calling 6 am PST. Central time is one hour behind eastern standard time.
A clerical officer is a person who handles a wide variety of administrative and clerical responsibilities for a particular employer. Specific duties differ for each position, but clerical officers generally support the activities of executive staff.
Clerical workers perform administrative and other basic tasks in an office, such as answering the phone and sending out memos. As a clerical worker you can expect to make around $30,000 a year and will need strong computer and office equipment skills in order to qualify for this position.