Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business' needs regarding their ability to sufficiently serve their customers or users.
Marketing globalization is a synergistic term combining the promotion and selling of goods and services with an increasingly interdependent and integrated global economy.
Globalization (or globalisation; see spelling differences) is the increasing interaction of people through the growth of the international flow of money, ideas and culture. It involves goods and services, and the economic resources of capital, technology and data.