Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business' needs regarding their ability to sufficiently serve their customers or users.
Marketing globalization is a synergistic term combining the promotion and selling of goods and services with an increasingly interdependent and integrated global economy.
A true global market is an integrated market for global trade where buyers and sellers 'meet' from all over the globe to trade with little barriers to trading. Of course, a pure global market doesn't exist yet, but globalization is bringing it closer to a reality.