Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business' needs regarding their ability to sufficiently serve their customers or users.
Marketing globalization is a synergistic term combining the promotion and selling of goods and services with an increasingly interdependent and integrated global economy.
The integration of global markets by the reduction trade barriers, improved communication, foreign direct investment, and other means. Globalization allows a multinational corporation to make a product in one country and sell it in another.