Whatâs a SLA: Service Level Agreement. A Service Level Agreement (âSLAâ) is a very important component of a relationship between a service provider (your business) and a client (your customer).
WHAT: Medicare pays $800 to rent a wheelchair that retails for $350. COST: Medicare spent $188 million on manual wheelchairs in 2009; officials can't say how much of that involved overpayments.
1 Though most power wheelchairs will come with a battery, replacements will be required and can cost between $70 and $450 depending upon the type of wheelchair.