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Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
At the government level, the ombudsperson is appointed by the legislature of the state or county in which he or she serves. The ombudsperson typically has some law training, although a law degree is not required, and the ombusperson must be free of any political loyalties because the job requires neutrality.