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Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
On June 10, 69 out of 94 voting parliamentarians recognized activities of the Ombudsman unsatisfactory. One of the main responsibilities of an ombudsman is as a mediation or arbitration service, helping to resolve complaints between businesses, organisations and consumers. However, a Delhi University official said that  the university is not taking any step to appoint an ombudsman.