This Article is brought to you for free and open access by the Salve's Dissertations and Theses at Digital Commons @ Salve Regina. for inclusion in Pell Scholars and Senior Theses by an authorized administrator of Digital Commons @ Salve Regina. contactdigitalcommons@salve.edu.
Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
1 Handles complaints â An ombudsman supports residents and families to resolve any problems or differences with the facility staff by defining concerns, explaining rights and identifying possible courses of action.hey investigate reported complaints, report findings and help achieve resolutions. They can help one person resolve a problem, address issues that affect several residents or work to change a systemic problem.