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Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
In some jurisdictions an ombudsman charged with handling concerns about national government is more formally referred to as the Parliamentary Commissioner (e.g. the United Kingdom Parliamentary Commissioner for Administration, and the Western Australian state Ombudsman).n indigenous Swedish, Danish and Norwegian term, ombudsman is etymologically rooted in the Old Norse word umboÃ°smaÃ°r, essentially meaning representative (with the word umbud/ombud meaning proxy, attorney, that is someone who is authorized to act for someone else, a meaning it still has in the Scandinavian languages).