The server also neglected to bring a chai that I ordered. The second time around, when we didn't order appetizers, we waited close to 45 minutes for our food. This is a shame, since overall, I think this food rivals any of other Indian restaurants in town. Also, prices are quite reasonable.
Look up code of conduct in Wiktionary, the free dictionary. A code of conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organization. Related concepts include ethical, honor, moral codes and religious laws.
What is a 'Code of Ethics' A code of ethics is a guide of principles designed to help professionals conduct business honestly and with integrity.  A code of ethics document may outline the mission and values of the business or organization, how professionals are supposed to approach problems, the ethical principles based on the organization's core values and the standards to which the professional is held.