The word gobo is used in the world of light and lighting to mean a shaped template which is held in front of a light source to form a particular image in the light beam.he word gobo is used in the world of light and lighting to mean a shaped template which is held in front of a light source to form a particular image in the light beam.
If you forget to dial ten digits in areas where ten-digit dialing has been implemented *, you will hear a recorded announcement telling you that the call cannot be completed as dialed. Customers should use all 10 digits* when giving their number to family, friends and customers.
For example, a service level of 90% can be achieved if 9 out of every 10 phone calls are answered before the established time limit. There are multiple approaches to determining service levels, each involving how call centers define abandoned calls. They may be treated, for instance, as:1  Missed opportunities (counted against the service level). 2  Ignored (unavoidable and a part of doing business). 3  Completed (where the caller would have been serviced properly without a premature abandonment of the call when the wait time is reasonably short).here are multiple approaches to determining service levels, each involving how call centers define abandoned calls. They may be treated, for instance, as: 1  Missed opportunities (counted against the service level). 2  Ignored (unavoidable and a part of doing business).