OK, so not exactly like tiny kitties. But house centipedes take a lot of pride in their legs, apparently (as most creatures would with 15 pairs of them). After meals, they carefully drag their mouth forcipules over each leg from base to tip, curling around so they can reach them all.
Customers leave companies for many reasons. Companies lose customer business due to lack of innovation and, whether due to complacency or for want of resources, the net result remains the same: fewer customers. Businesses lose customers daily due to poor customer service, which includes more than phone or real time email conversations.
Customer satisfaction is tightly linked to revenue and repeat purchases. What often gets forgotten is how customer satisfaction negatively impacts your business. Itâs one thing to lose a customer because they were unhappy. Itâs another thing completely to lose 20 customers because of some bad word of mouth.