#TheDress, also known as What Color Is This Dress? , refers to a Tumblr post in which viewers were asked to identify the color of a dress, which appeared to be either white and gold or black and blue.
1 Please refer to the complaint file number when you call or write to the Department.  Note: A copy of the complaint will be sent to the insurance company. Illinois law allows 21 days for an insurer or agent to respond to a complaint. Please allow four to six weeks for completion of our investigation.
Once youâve taken a look at your policy, itâs time to get in touch with the insurance company. You can phone the company and speak to their complaints handlers or write a formal letter of complaint and send it to the contact given in the companyâs complaints procedure. How to write a formal complaint letter.