#TheDress, also known as What Color Is This Dress? , refers to a Tumblr post in which viewers were asked to identify the color of a dress, which appeared to be either white and gold or black and blue.
1 Please refer to the complaint file number when you call or write to the Department.  Note: A copy of the complaint will be sent to the insurance company. Illinois law allows 21 days for an insurer or agent to respond to a complaint. Please allow four to six weeks for completion of our investigation.
Defines grievances as a written or verbal complaint regarding patient care, abuse, neglect, or issues reference to CMS Conditions of Participation (CoP's) or a Medicare billing complaint under 42 CFR section 489 that is not resolved on the spot. A written complaint is always considered a grievance under this rule.