This article explains the role of an OEM company and the OEM business model. OEM (pronounced as separate letters) is short for original equipment manufacturer. OEM is somewhat of a misleading term for a company that has a special relationship with computer and IT producers.
Fuzzy Notebook Evangelist. I am interested in a 3 year warranty on a high end R61 or T61 Lenovo laptop for home use, but unsure whether to get an onsite or depot warranty.
I bought the Lenovo Yoga 710-15IKB Laptop (ideapad) - Type 80V50009US from Best Buy on 25th Nov 2016 and was very happy with the laptop. Suddenly in mid Jan 2017, the audio stopped working. The customer support on call was unable to figure out the problem and asked me to mail them the laptop.