This article explains the role of an OEM company and the OEM business model. OEM (pronounced as separate letters) is short for original equipment manufacturer. OEM is somewhat of a misleading term for a company that has a special relationship with computer and IT producers.
Fuzzy Notebook Evangelist. I am interested in a 3 year warranty on a high end R61 or T61 Lenovo laptop for home use, but unsure whether to get an onsite or depot warranty.
Products returned may be subject to a restocking fee equal to 15% of the price paid. You agree to pay the restocking fee as Lenovo specifies.. Of course, return policies differ from warranties in that they allow you to return the product if it turns out you don't like it, rather than just if it's broken. Charging a restocking fee is not unusual, although Lenovo's claim that they specify whatever fee they want is a bit unsettling.