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According to Meta Group, each user places an average of 1.75 calls to the help desk each month, or 21 calls per year. Gartner estimates that up to 30 percent of help desk calls are password-related, with each reset racking up between $51 and $147 in labor costs.Another global advisory firm, Forrester Research, estimates $70 per password reset.Calculating ROI for a security project can be challenging due to intangible benefits.nnual Cost = [(Number of users) * (annual number of help desk calls per user) * (percentage of calls involving password reset) * (average cost per call)]. Using Meta Group's numbers, a mid-sized organization with 1,000 users receives 21,000 help desk calls per year.
Windows Vista and Windows 7: Click on the Start button and type password reset. When the Create a password reset disk option appears in the search results, please click on it. Windows 8: From the Windows Start Screen type password reset.When the search results appear, click on the Settings category and then click on the Create a password reset disk option.arning: You should store your password reset disk in a safe location as anyone can reset your Windows password if they have access to it. Before you can create a password reset disk you must first insert a USB flash drive or a floppy disk into your computer.