#TheDress, also known as What Color Is This Dress? , refers to a Tumblr post in which viewers were asked to identify the color of a dress, which appeared to be either white and gold or black and blue.
1 Please refer to the complaint file number when you call or write to the Department.  Note: A copy of the complaint will be sent to the insurance company. Illinois law allows 21 days for an insurer or agent to respond to a complaint. Please allow four to six weeks for completion of our investigation.
The complaint must contain the names, addresses, and telephone numbers of all parties to the complaint, including the complainant. Complaints and supporting documentation may be filed by electronic mail or fax, but originals of these documents may be required by the Board at a later date.