Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Thomas Edison invented the first ever light bulb in 1880. This is arguably the most important invention in the history of mankind. Britain underwent an Industrial Revolution that helped Britain's economy greatly during the Victorian Era.
The telephone is a technology that has become an integral part of our life since it was invented in 1876 by Alexander Graham Bell. The nineteenth century was era of communication revolution when many electronic communication devices were invented.Postman states that the greatest invention of the nineteenth century was the idea of invention itself (Postman, 1992, p42). The telephone has had a big impact on the world.Ong claims the telephone has brought us into the age of secondary orality (Ong, 1982, p. 133).In this paper I will examine the telephone as a communication technology and its impact on writing and society.he telephone has had a big impact on the world. Ong claims the telephone has brought us into the age of secondary orality (Ong, 1982, p. 133). In this paper I will examine the telephone as a communication technology and its impact on writing and society.