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If your concern is the big valve in your home that shuts off water to your home, then the next shutoff valve is located in your front yard where your water meter is. You can shut off the water there. Look for what looks like a small manhole cover with a nut on it. Open it up, find the valve and turn it off. If it is the valve in your yard then that is the water company's problem. Only they can shut off valves further up the line to repair that one, and besides it's their equipment.
When I tested the pump it worked fine but it turns on when the float is DOWN and it turns off when the float is UP. In other words, when the condensate 'tank' is full the pump turns off and when it is low or nearly empty the pump runs. This is why it was making noise, it was running with no water present.