Generous, funny, moving, and short: it could be the perfect Oscars speech. 2.50pm Commiserations to Nicolas Cage, who just lost out on a Golden Raspberry Award-the anti-Oscar-for his soul-shaking role in the Christian end-of-the-world thriller Left Behind.
Contrasts Between Compassion Fatigue and Related Concepts. Compassion Fatigue is the latest in an evolving concept that is known in the field of Traumatology as Secondary traumatic stress. Most often this phenomenon is associated with the cost of caring (Figley, 1982) for others in emotional pain. There are a number of terms that describe this phenomenon.
Mar 02, 2015 By Selwa Luke in Featured, Customer Service, Service Cloud. Tweet. Empathy â the ability to understand and share the feelings of others â is essential to providing better customer experiences. If you understand your customers, youâll be well equipped to give them exactly what they need.