The defective gene is on the X chromosome, and because females have two X chromosomes while males have only one, the defective gene will always affect any male who carries it. With two X chromosomes, the chance of a female having a defective gene on each chromosome is low.he defective gene is on the X chromosome, and because females have two X chromosomes while males have only one, the defective gene will always affect any male who carries it. With two X chromosomes, the chance of a female having a defective gene on each chromosome is low.
Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customerâs expectation. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.
When a customer purchases a product or service from your company, that customer expects it to perform as advertised or according to specification. There are also unstated expectations and of performance and reliability. Customer satisfaction or delight is when the product or service exceeds expectations.