The defective gene is on the X chromosome, and because females have two X chromosomes while males have only one, the defective gene will always affect any male who carries it. With two X chromosomes, the chance of a female having a defective gene on each chromosome is low.he defective gene is on the X chromosome, and because females have two X chromosomes while males have only one, the defective gene will always affect any male who carries it. With two X chromosomes, the chance of a female having a defective gene on each chromosome is low.
Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customerâs expectation. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.
Customer satisfaction is at the core of human experience, reflecting our liking of a companyâs business activities. High levels of customer satisfaction (with pleasurable experiences) are strong predictors of customer retention, customer loyalty, and product repurchase. Effective businesses focus on creating and reinforcing pleasurable experiences so that they might retain existing customers and add new customers.